David Letourneau
David Letourneau at Koons White Marsh Chevrolet

David Letourneau | Page 4

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of David Letourneau

February 14, 2024

Dealership Rating
Employee Rating

The service was quick and efficient. No surprises The service writer explained what additional services I needed.. More

by Rschmidt353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Koons White Marsh Chevrolet responded

We're glad to know you found our service at Koons White Marsh Chevrolet quick and efficient. We always aim for transparency with our customers. Thanks for the positive feedback!

November 12, 2023

Dealership Rating
Employee Rating

Love this dealership. I have been a customer for many years and each year Koons gets better and better. The service department is tops and the waiting area is clean and eq More

by Exceptional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Koons White Marsh Chevrolet responded

We're so glad to know you've had consistently great experiences with us at Koons White Marsh Chevrolet! Your recommendation means a lot, and we appreciate your support. Here's to many more years of top-notch service!

September 10, 2023

Dealership Rating
Employee Rating

Very professional and honest. Straightforward services. Never had nothing to complain about. If you need you car serviced, please go to Koons White March More

by Onelastbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Koons White Marsh Chevrolet responded

We appreciate your kind words and recommendation! It's great to know that our team at Koons White Marsh Chevrolet provided you with professional, straightforward service. We look forward to assisting you again in the future!

July 03, 2023

Dealership Rating
Employee Rating

Made a appointment & the earliest they could see me was 5 days from the time I made my appointment, which wasn’t a problem but after waiting 5 days I get to dealership on time and was quoted a price for oil More

by kevinbj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 03, 2023

Koons White Marsh Chevrolet responded

Kevin, I apologize for the inconvenience and miscommunication you experienced during your visit. We strive to provide efficient, seamless service, and I'm very sorry that we missed the mark. We will discuss this feedback as a team to improve moving forward, but I'd also like to see if there's anything I can do to help here. Please consider reaching out to me directly when you have a moment. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

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