Dealership Experience
8 yrs
Industry Experience
19 yrs, 11 mos
Languages Spoken
English
250 Reviews
Write a Review250 Reviews of David Truitt
November 30, 2018
2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck I’m always confident it’ll be taken care of. More
Other Employees Tagged: Mary PIleggi
November 29, 2018
Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More
November 23, 2018
Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answered on site when applicable. More
Other Employees Tagged: Eddie Overby, Gene Baxley, Charles Williams, Keith Stone , Andrew Lokey
November 17, 2018
Engine shuts off and Low Power The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were f The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were found, I was called with an additional finding costing a lot more money. David Truitt did a good job keeping me informed on progress of work. More
November 13, 2018
Not friendly I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I saw him at the counter, he came out never spoke and walked over to a car that had been parked earlier waiting for service. He should have acknowledged us no one else was around. Someone else had to go back inside and tell him. We arrived at approx. 10 30 for the 10 45 appointment More
November 12, 2018
Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up their work to be sure that they have completed the job properly and efficiently. I have always taken my GMC to the dealership to be serviced, but since moving to the Augusta area I have had exceptional experiences with the local GMC service department. I don't know much about servicing cars and don't have family locally to give their input, but Mr. David treated my car not only like it was his, but more importantly like it was his daughter's car. I will continue bringing my car back here for any service or maintenance because I know I will be safe in my vehicle on the road and I know I will get an honest evaluation. Thank you for being my new "home" GMC dealership! More
Other Employees Tagged: Kathy Hensley, William Fanning
November 12, 2018
They go above and beyond! The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. I've never been let down here! My sales agent, Sue, even came to check on me when I dropped of the Acadia for service. More
Other Employees Tagged: Sue Oertle, Brad Gillespie
November 10, 2018
Great service The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and ser The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and service departments that drive the vehicle to hear or feel the problem rather than just connect it to computer diagnostics. More
November 06, 2018
Encore service Excellent service provided by staff. Very friendly and professional. Explained all work that was completed and issues yet to be taken care of. I will Excellent service provided by staff. Very friendly and professional. Explained all work that was completed and issues yet to be taken care of. I will definitely continue to use this service department for my Buick. More
November 03, 2018
Great customer service prices are way too high. I have dealt with other gmc dealerships and the price this place charges is outrageous. I will be returning to the prior dealership I used. Customer s I have dealt with other gmc dealerships and the price this place charges is outrageous. I will be returning to the prior dealership I used. Customer service was great but the prices were way too high. More

