David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 18

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
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rated
250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

not yet
rated

250 Reviews

Write a Review

250 Reviews of David Truitt

November 30, 2018

Dealership Rating
Employee Rating

2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck More

by Jkgjr82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary PIleggi

Dec 03, 2018

Master Buick GMC responded

We really appreciate your wonderful feedback and your continued business with us! If you ever have additional questions or needs, please let us know! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 29, 2018

Dealership Rating
Employee Rating

Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More

by Rubiniabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2018

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 23, 2018

Dealership Rating
Employee Rating

Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere More

by DEBBROWN4258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2018

Master Buick GMC responded

Thank you for your kind words! We are grateful for your business and look forward to the opportunity to serve you again! Kathy Hensley Master Buick GMC

November 17, 2018

Dealership Rating
Employee Rating

Engine shuts off and Low Power The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were f More

by LOVEGJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, The Master Buick GMC Team

November 13, 2018

Dealership Rating

Not friendly I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, More

by bcatsfriend
Recommend Dealer
No
Nov 13, 2018

Master Buick GMC responded

Your feedback is important to us and we are extremely sorry that you and your husband were not acknowledged. We never want to lose a customer over not feeling welcomed or taken care of and will address this appropriately. I would like to talk with you to see if we can make things right and have a second chance. Please call me at(706) 922-5213. We stand ready to do everything we can to make your experience better. Kathy Hensley Master Buick GMC

November 12, 2018

Dealership Rating
Employee Rating

Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei More

by mdefoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, William Fanning

Nov 13, 2018

Master Buick GMC responded

Thank you so much for choosing us as your “home” dealership! Please let us know if there is anything we can do to help you! We are always available to answer any questions or concerns! Welcome home to Master!!! Kathy Hensley Master Buick GMC (706)922-5213

November 12, 2018

Dealership Rating
Employee Rating

They go above and beyond! The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. More

by ConnieSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Brad Gillespie

Nov 14, 2018

Master Buick GMC responded

Thank you for taking the time to write about your experience with us, Connie. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Kind regards, The Master Buick GMC Team

November 10, 2018

Dealership Rating
Employee Rating

Great service The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and ser More

by kbuckalew60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your experience with our service department! We love giving kudos to our service technicians that are behind the scenes and we will be sure to pass this along to them! Please let us know if we can serve you in the future! Kathy Hensley Master Buick GMC

November 06, 2018

Dealership Rating
Employee Rating

Encore service Excellent service provided by staff. Very friendly and professional. Explained all work that was completed and issues yet to be taken care of. I will More

by Psmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Master Buick GMC responded

We are so pleased your visit went well and we appreciate you taking the time to leave us this great review! We know there are a lot of places to choose from and we are grateful you chose us! Thank you! Kathy Hensley Master Buick GMC

November 03, 2018

Dealership Rating
Employee Rating

Great customer service prices are way too high. I have dealt with other gmc dealerships and the price this place charges is outrageous. I will be returning to the prior dealership I used. Customer s More

by Davidpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 04, 2018

Master Buick GMC responded

David, Thank you for your honest feedback. We do try to be competitive with the other dealers in the market by doing a market analysis for labor rates and repairs to make sure we are in line. I would be more than happy to discuss the price with you. Please call me at(706) 922-5213. I’m available any time. We appreciate your business and hope we get another chance to show you that! Kathy Hensley Master Buick GMC

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