Dean Stathes | Page 3

Excellent car buying experience. Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, building order features, finalizing price and order, and scheduling the Performance Center Delivery was outstanding, with knowledgeable and courteous staff. The Performance Center Driving Experience at the BMW track was an amazing and informative experience on the capabilities of BMWs! It was a pleasure working with Dean, our Client Advisor, valuing his product knowledge, open and low-pressure manner, his advice on features, and advice on the Performance Center Delivery. Dean made sure everything was coordinated between management, our insurance, title, factory, and Performance Center. I thought the final deal price from Ric was very reasonable. Thanks. We have been customers at The BMW Store since 2006, buying our first preowned BMW. Since then, we have bought two new cars, and all our service at this dealer. The service advisors are knowledgeable and give trustworthy advice on maintenance. Assume the mechanics and other staff are equally knowledgeable and focused on meeting customer expectations. The service department deserves top ratings. Compliments to the management and employees at The BMW Store for outstanding sales and service. More

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Dean was a great help guiding me through the process of buying out my lease. Since my car isn't made anymore (440i hardtop convertible), and it has very low mileage (8,300), Dean certainly appreciated why buying out my lease. Since my car isn't made anymore (440i hardtop convertible), and it has very low mileage (8,300), Dean certainly appreciated why buying the car made sense to me. He let me know what needed to be done when, and what options were available for extending my service contract. I'm very happy with the BMW Store, Dean, Ric and Jemar for making my "old" car purchase so easy. More

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BMW Store Provides Great Purchase and Delivery Experience. I have purchased and leased many vehicles over the years and enjoyed a seamless and professional sales and delivery experience. Dean S Experience. I have purchased and leased many vehicles over the years and enjoyed a seamless and professional sales and delivery experience. Dean Stathes and his team, including Susan Ward and Eric Fender made this easy, quick and highly informative at the same time. More

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The initial purchase process was a great experience, good deal. Two years later, I have nothing but positive things to say about the service and sales follow up. It's a bend over backwards to keep the cust deal. Two years later, I have nothing but positive things to say about the service and sales follow up. It's a bend over backwards to keep the customer happy approach. More

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Dean got my car in record time and Susan was really helpful with all The technology. Both very good at what the do. Jack helpful with all The technology. Both very good at what the do. Jack More

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Bought our first BMW convertible. Very impressed with the soft sell of the convertible. Dean let the car sell itself which it did. The entire experience was positive and we'd recom Very impressed with the soft sell of the convertible. Dean let the car sell itself which it did. The entire experience was positive and we'd recommend Dean and staff. More

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It took almost 10 months to get the car here, but Dean hung in there and called me back when the car was available at the BMW store. When I arrived, the car was ready. We completed the logistics and c hung in there and called me back when the car was available at the BMW store. When I arrived, the car was ready. We completed the logistics and completed the sale. Long process but Dean kept it going. More

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Rick and Dean are always great to deal with. Professional and knowledgeable they go out of their way to make buying a new car great experience. Will definitely buy from them again! Professional and knowledgeable they go out of their way to make buying a new car great experience. Will definitely buy from them again! More

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They did not pressure me at all. Dean helped me get exactly what I wanted. They helped me understand exactly how to work my new SUV before I left. They called and checked on me after Dean helped me get exactly what I wanted. They helped me understand exactly how to work my new SUV before I left. They called and checked on me after I came home with it as well. Best experience I have ever had. More

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This was my second BMW that I purchased from Dean & The BMW Store and the experience was just as good as the first time. Dean is so easy to work with and was always available to answer any questions throu BMW Store and the experience was just as good as the first time. Dean is so easy to work with and was always available to answer any questions throughout the process. We custom built our X7 and Dean ensured all items on our build were exactly what we wanted. It was only a 3 week turnaround from the day the order went in to the day unlocked it up. I’ll be back next year for my 3rd BMW from Dean and the BMW Store. More

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