Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Deanna Morgan

September 22, 2025

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Employee Rating

Great service writer Peter. State of art dealership. Clean well managed and timely in and out . More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Sep 23, 2025

BMW of Shrewsbury responded

Thanks for the stellar feedback, Joe! We're happy that your service with Peter went smoothly, and we hope to see you next time at BMW of Shrewsbury.

September 10, 2025

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Matt provided excellent service! He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - More

by Christine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

Sep 10, 2025

BMW of Shrewsbury responded

Christine, we're delighted to hear Matt provided excellent service and kept you informed throughout the process! It's great to know your car is running smoothly ahead of schedule. Thank you for choosing BMW of Shrewsbury! Safe travels!

August 26, 2025

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Excellent, courteous service. Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW serv More

by cheryldittrich1
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Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Matt Roy , Ethan was 5 stars as well.

Aug 27, 2025

BMW of Shrewsbury responded

We are thrilled that you had such a positive experience with our team, from clear explanations to courteous assistance! Your recommendation means a lot to us, and we're grateful for your feedback. See you next time at BMW of Shrewsbury!

August 01, 2025

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Great service and the staff is very professional As always Peter is great to work with More

by Phil
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Aug 04, 2025

BMW of Shrewsbury responded

Phil, thank you for the kind words for Peter and our BMW of Shrewsbury team. We are grateful to have earned your loyal business!

August 01, 2025

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BMW Shrewsbury is a fantastic dealership from a sales and service perspective as they excel in both. Always professional, timely with a customer-first approach. Peter is my service guy and I appreciate his a More

by Michele Henault
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Aug 04, 2025

BMW of Shrewsbury responded

Thank you, Michele! We truly appreciate your business and recommendation. It means a lot to know Peter and the rest of our team have made your experiences at BMW of Shrewsbury so positive. See you next time!

July 26, 2025

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My 2022 X5 told me my coolant level was low and needed attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrive More

by DcH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

Jul 29, 2025

BMW of Shrewsbury responded

Thank you for sharing your feedback about Matt and his team! We’re grateful you chose BMW of Shrewsbury, and we look forward to assisting you in the future. Enjoy the new water pump!

July 17, 2025

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Flatbed tow to dealer. Received loaner. In out 20 minutes. Vehicle repaired later in day More

by wprzech
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Recommend Dealer
Yes
Jul 18, 2025

BMW of Shrewsbury responded

We are glad to hear that our team provided efficient service. Thanks for choosing BMW of Shrewsbury!

July 15, 2025

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As always, prompt and efficient work and always done right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury More

by fredbuc1
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Recommend Dealer
Yes
Jul 15, 2025

BMW of Shrewsbury responded

Our team is eager to assist you with your automotive needs, Fred! Thank you for choosing BMW of Shrewsbury and for sharing your experience with our Service Department. See you next time!

July 13, 2025

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The whole tram from service through sales was very positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the bes More

by WM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nelson Gonell, Nathan Reindorf, Matt Roy , John Bianco

Jul 14, 2025

BMW of Shrewsbury responded

It is thrilling to hear that our team gave you a positive experience from start to finish! Thank you for choosing BMW of Shrewsbury and for sharing your feedback. We wish you many safe and happy miles with your car!

July 06, 2025

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Employee Rating

10\10. I highly recommend anyone to come to this dealership if you want service or buying a car! More

by Livvv15
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Brad Macomber , Jared, Paul

Jul 08, 2025

BMW of Shrewsbury responded

We are glad to hear that our BMW of Shrewsbury team has provided excellent service. Thank you for recommending us!

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