Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Deanna Morgan

July 17, 2025

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Employee Rating

Flatbed tow to dealer. Received loaner. In out 20 minutes. Vehicle repaired later in day More

by wprzech
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 18, 2025

BMW of Shrewsbury responded

We are glad to hear that our team provided efficient service. Thanks for choosing BMW of Shrewsbury!

July 15, 2025

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As always, prompt and efficient work and always done right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury More

by fredbuc1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 15, 2025

BMW of Shrewsbury responded

Our team is eager to assist you with your automotive needs, Fred! Thank you for choosing BMW of Shrewsbury and for sharing your experience with our Service Department. See you next time!

July 13, 2025

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The whole tram from service through sales was very positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the bes More

by WM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nelson Gonnell, Nathan Reindorf, Matt Roy , John Bianco

Jul 14, 2025

BMW of Shrewsbury responded

It is thrilling to hear that our team gave you a positive experience from start to finish! Thank you for choosing BMW of Shrewsbury and for sharing your feedback. We wish you many safe and happy miles with your car!

July 06, 2025

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10\10. I highly recommend anyone to come to this dealership if you want service or buying a car! More

by Livvv15
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Brad Macomber , Jared, Paul

Jul 08, 2025

BMW of Shrewsbury responded

We are glad to hear that our BMW of Shrewsbury team has provided excellent service. Thank you for recommending us!

June 27, 2025

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Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

by Yeung BMW X3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

BMW of Shrewsbury responded

Thank you for sharing your positive experience with us at BMW of Shrewsbury! We're delighted to hear that our service and amenities made your visit comfortable. Enjoy driving your BMW X3, and we look forward to seeing you again!

June 13, 2025

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

June 11, 2025

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Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
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Recommend Dealer
Yes
Jun 12, 2025

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 07, 2025

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Service was great and consistent with other visits. They do a good job there that’s why I go back.. More

by Dtcunniff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 09, 2025

BMW of Shrewsbury responded

Thanks so much for taking the time to leave BMW of Shrewsbury a great review!

June 05, 2025

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Employee Rating

Great customer service, Theo was very polite. My car was well taking care of. Great job Theo More

by Wechetherese
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 05, 2025

BMW of Shrewsbury responded

Reviews like this one make our day! Thanks from Theo and the BMW of Shrewsbury team.

June 04, 2025

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Employee Rating

Peter and his service team are the sole reason I continue to go to BMW of Shrewsbury. The go above and beyond and properly evaluate and communicate recommended actions. Peter has earned my Trust and again More

by Jstolberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan , The Guys in the garage I interact with initially

Jun 05, 2025

BMW of Shrewsbury responded

We're delighted to hear that Peter and the service team have earned your trust at BMW of Shrewsbury. Thank you for recognizing their dedication and support!

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