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Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
59 Reviews
4.9

59 Reviews

Write a Review

59 Reviews of Deanna Morgan

June 11, 2025

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Employee Rating

Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Rob Picerno, Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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Jun 12, 2025

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 07, 2025

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Employee Rating

Service was great and consistent with other visits. They do a good job there that’s why I go back.. More

by Dtcunniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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Jun 09, 2025

BMW of Shrewsbury responded

Thanks so much for taking the time to leave BMW of Shrewsbury a great review!

June 05, 2025

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Great customer service, Theo was very polite. My car was well taking care of. Great job Theo More

by Wechetherese
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 05, 2025

BMW of Shrewsbury responded

Reviews like this one make our day! Thanks from Theo and the BMW of Shrewsbury team.

June 04, 2025

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Employee Rating

Peter and his service team are the sole reason I continue to go to BMW of Shrewsbury. The go above and beyond and properly evaluate and communicate recommended actions. Peter has earned my Trust and again More

by Jstolberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan , The Guys in the garage I interact with initially

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Jun 05, 2025

BMW of Shrewsbury responded

We're delighted to hear that Peter and the service team have earned your trust at BMW of Shrewsbury. Thank you for recognizing their dedication and support!

May 31, 2025

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I have bought three cars from the dealership and always have the service here. Theo is a great service advisor and the accommodations while waiting are always nice. More

by susan34
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theo 5 stars

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Jun 02, 2025

BMW of Shrewsbury responded

Thank you for your continued trust in BMW of Shrewsbury, Susan! We're delighted to hear that Theo and our team have consistently provided great service. We look forward to serving you again soon!

May 25, 2025

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Employee Rating

Waiting area is comfy and snacks are plentiful with televisions for viewing. What else could you ask for! More

by Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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May 27, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the comfy waiting area and amenities at BMW of Shrewsbury! Thanks for sharing your positive experience with us.

May 16, 2025

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Employee Rating

Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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May 19, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 13, 2025

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I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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May 14, 2025

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 10, 2025

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Employee Rating

I have bought BMW’s and had them serviced at BMW of SHREWSBURY for twenty five years and have been consistently happy with them. More

by halpinstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

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May 12, 2025

BMW of Shrewsbury responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently had positive experiences with BMW of Shrewsbury. We look forward to serving you for many more years to come!

May 10, 2025

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Employee Rating

The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

by homieg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Matt Roy , Nate Painstail

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May 12, 2025

BMW of Shrewsbury responded

It's fantastic to hear that Matt, Kenny, Nate, and Nathaniel have earned your trust at BMW of Shrewsbury! We're delighted they made such a positive impact on your car-buying experience. Thanks for choosing us!

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