Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan | Page 9

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
108 Reviews
5.0

108 Reviews

Write a Review

108 Reviews of Deanna Morgan

November 13, 2024

Dealership Rating
Employee Rating

The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

by Kctanker2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

BMW of Shrewsbury responded

We're delighted to hear that Theo provided you with exceptional service at BMW of Shrewsbury! Thank you for sharing your experience, and we look forward to serving you in the future.

November 13, 2024

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Employee Rating

Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. More

by whermans24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

BMW of Shrewsbury responded

Thank you for sharing your experience with us! We're delighted to hear that our team at BMW of Shrewsbury provided excellent service and kept you well-informed. We appreciate your feedback and look forward to serving you again in the future!

November 10, 2024

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Employee Rating

Sam awesome person he is help me out during my BMW service today realy appreciate More

by Mansourantone
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

BMW of Shrewsbury responded

We are glad to hear that Sam took excellent care of your BMW's service needs. Thanks for choosing BMW of Shrewsbury!

Nov 10, 2024

Mansourantone responded

Thank you

October 30, 2024

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Finest dealership I have been to very modern great customer service with a welcome coffee bar More

by tjmonsour
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2024

BMW of Shrewsbury responded

It is great to hear that you enjoyed our modern facility and customer service! Thank you for sharing this feedback with the BMW of Shrewsbury team.

October 29, 2024

Dealership Rating
Employee Rating

As usual I was cared for like a member of the family. Information was clear. Most of all, as an old lady, I completely trusted the analysis of problems and the estimate. I have so much confidence in this More

by Elizabeth Van Atten
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy , Sam and Ed

Oct 29, 2024

BMW of Shrewsbury responded

Elizabeth, we're delighted to hear that Deanna, Sam, and Ed made you feel like family at BMW of Shrewsbury. Your trust and confidence mean the world to us! Thank you for your kind words.

October 28, 2024

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Employee Rating

Work on my vehicle with precision. Theo followed up with a call on an extra item to be fixed More

by Theo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 28, 2024

BMW of Shrewsbury responded

We are honored to receive your support, Theo. Thank you! - BMW of Shrewsbury Team

October 24, 2024

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Employee Rating

Always a pleasure, great staff, friendly and outgoing. Everyone say hello and makes you feel welcome! More

by Fran
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

BMW of Shrewsbury responded

Fran, we're delighted to hear that you felt welcomed by our team at BMW of Shrewsbury! Thanks for sharing your experience with us.

October 23, 2024

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Outstanding service and very professional. Everybody in the service department treats you with respect and are very knowledgeable. More

by Jerryg67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Jason Campbell, Matt Roy, Peter Neslusan , Brad Macomber, Rob Picerno, Tom, Nate, Nate, Ryan, Jean, Ash, Joe and Garret.

Oct 23, 2024

BMW of Shrewsbury responded

Jerry, we're delighted to hear about your positive experience with our service department at BMW of Shrewsbury. Thank you for the kind words and support!

October 22, 2024

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Employee Rating

Very personable & welcoming staff as you drive in. Happy to have your business. Quick and efficient. Service manager & staff on top of everything. Thank you to Matt Roy et al for honest service and pl More

by Dkbrazelton
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

Oct 23, 2024

BMW of Shrewsbury responded

We're delighted to hear that Matt and the team at BMW of Shrewsbury provided you with such a welcoming and efficient experience. Thank you for choosing us!

October 18, 2024

Dealership Rating
Employee Rating

I always bring my car to BMW for service and genuine OEM parts. Matt is great Service Advisor, professional, knowledgeable and honest! Car repairs as promised and on time. Thanks Matt and BMW! More

by BMWfun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy , Sam helped me with check out

Oct 21, 2024

BMW of Shrewsbury responded

We're delighted to hear that Matt and the BMW of Shrewsbury team have consistently provided you with professional service and timely repairs. Thank you for trusting us with your vehicle's needs!

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