Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan | Page 8

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
107 Reviews
5.0

107 Reviews

Write a Review

107 Reviews of Deanna Morgan

February 11, 2025

Dealership Rating
Employee Rating

Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

by My BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy, Peter Neslusan

Feb 12, 2025

BMW of Shrewsbury responded

It's fantastic to hear that Matt has consistently provided professional and clear service explanations at BMW of Shrewsbury. We truly value your trust over the years, and we're grateful for your continued support!

February 11, 2025

Dealership Rating
Employee Rating

All services requested were completed and the wait time was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. More

by GayleMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theo - 5 Stars

Feb 11, 2025

BMW of Shrewsbury responded

Thank you for your continued trust in BMW of Shrewsbury! We're delighted to hear that our team consistently meets your expectations and provides a positive experience. We look forward to serving you again in the future!

February 05, 2025

Dealership Rating
Employee Rating

I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also More

by Paula Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan , Gene Kalp

Feb 06, 2025

BMW of Shrewsbury responded

Paula, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thank you for sharing your experience, and we hope you're enjoying your test drive!

February 04, 2025

Dealership Rating
Employee Rating

Matt was extremely helpful and kept me informed throughout the process of getting my car serviced. More

by Pperistere
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

Feb 05, 2025

BMW of Shrewsbury responded

We are glad to hear that Matt provided excellent service support. Thanks for choosing BMW of Shrewsbury!

January 08, 2025

Dealership Rating
Employee Rating

Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

BMW of Shrewsbury responded

Robert, we're delighted to hear that our team at BMW of Shrewsbury could assist you with your X3 and provide excellent service. Thank you for sharing your experience!

January 07, 2025

Dealership Rating
Employee Rating

Always a pleasure taking my BMW to the place where I bought it. They know it best!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Jan 08, 2025

BMW of Shrewsbury responded

John, we are grateful to have earned your loyal business here at BMW of Shrewsbury. Thank you!

December 09, 2024

Dealership Rating
Employee Rating

Pleasant experience buying my vehicle. Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and alre More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Marcello , Ethan is the person I worked with in service.

December 06, 2024

Dealership Rating
Employee Rating

Peter Neslucen goes way above and beyond to satisfy his customers. He is very courteous and accommodating. He always goes the extra mile More

by Jkbhealth053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Dec 09, 2024

BMW of Shrewsbury responded

We're delighted to hear that Peter provided exceptional service at BMW of Shrewsbury! Our team is dedicated to going the extra mile for our customers. Thank you for sharing your experience with us!

November 15, 2024

Dealership Rating
Employee Rating

Great sales and service team. Everyone that I have dealt with is extremely genuine and honest. More

by Eric T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy, Peter Neslusan , Gene Kalp

Nov 15, 2024

BMW of Shrewsbury responded

Thank you for sharing this kind feedback about our sales and service teams, Eric. We appreciate your support here at BMW of Shrewsbury!

November 13, 2024

Dealership Rating
Employee Rating

The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

by Kctanker2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

BMW of Shrewsbury responded

We're delighted to hear that Theo provided you with exceptional service at BMW of Shrewsbury! Thank you for sharing your experience, and we look forward to serving you in the future.

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