Deivid Mauricio | Page 3

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford!

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance!

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford!

Colonial Volkswagen of Medford responded

Wayne, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Ken Cataldo General Manager kencataldo@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you for providing this feedback. I am very sorry to hear that you are disappointed with the delivery of your vehicle and that is was not inspected and cleaned properly. We strive to deliver every pre-owned vehicle in the best condition possible. I believe that myself and my management team have been working with you for those two months to resolve this issue but I would love to discuss this further. Please either Email or call me directly so I can address this with you and do our best to make things right. Thank you for your business and I look forward to hearing from you. Derek Pound General Manager dpound@vwmedford.com 781-475-5668 Direct

Colonial Volkswagen of Medford responded

Dominick, thank you for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you, Sandy, for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad to hear that David and our team were able to help, and we hope to see you again! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com