Deivid Mauricio | Page 2

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins Verified Customer Verified Customer

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I recently purchased a car from Colonial VW of Medford and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for and showed me several options that fit my criteria. Paul was incredibly patient, answering all of my questions and providing valuable insights without ever making me feel pressured. Throughout the process, Paul was transparent and honest, making sure I was comfortable with every step. He also went above and beyond to ensure that I got the best deal possible, explaining all the financing options in detail. What really stood out was Paul's commitment to excellent customer service. Even after the sale was completed, he followed up to ensure that I was satisfied with my purchase and to see if there was anything else he could assist with. I highly recommend Paul to anyone looking to buy a car. He made the entire experience enjoyable and stress-free. Thank you, Paul, for your exceptional service! More

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Steve Warren is the best sales expert! He has catered for my needs, budget, and taste! I cannot recommend him enough. This is the second time I’ve worked with him, and he is consistently a He has catered for my needs, budget, and taste! I cannot recommend him enough. This is the second time I’ve worked with him, and he is consistently awesome! More

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The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More

by rarodriguez Verified Customer Verified Customer

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Very courteous and very professional and very high quality level of technical and customer service quality level of technical and customer service More

by daichelmann Verified Customer Verified Customer

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Everyone was very kind and attentive, and the service was prompt. I would definitely recommend this dealership and its associates to those looking to purchase a new or used car. I am very satisfied with my n prompt. I would definitely recommend this dealership and its associates to those looking to purchase a new or used car. I am very satisfied with my new car and the rates I got for it! More

by Amarylis Torres Verified Customer Verified Customer

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Had a great experience, my 2nd time back! Deivin & Kevin made it an easy transaction to trade in my lease Deivin & Kevin made it an easy transaction to trade in my lease More

by r.montiel03 Verified Customer Verified Customer

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Amazing place to have a Vw. Josh was so awesome. In love with my new car! Thank you Josh!!! Josh was so awesome. In love with my new car! Thank you Josh!!! More

by RAYREZANIA Verified Customer Verified Customer

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They lied repeatedly about when we would take delivery of the car. Reneged on their promise to pay our insurance for the time we were waiting. Offered 1200 to help with rise of loan rate and for the long wa the car. Reneged on their promise to pay our insurance for the time we were waiting. Offered 1200 to help with rise of loan rate and for the long wait. They took so long to deliver the car that we had to reapply and the rates went up significantly. They tried to tell us that the 1200 was for everything when they previously offered to cover insurance separately. The errors made during the transaction which lasted 6 weeks were 80% theirs and 20% their own financing partner. Clearly no communication between management and sales. No one took ownership of our transaction and left it in limbo while they went out on pto. We will never be back to this dealership again. More

by Dont buy from colonial Verified Customer Verified Customer

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The entire crew at Colonial VW of Medford went above and beyond to get me the best deal on a new car during such xxxxty times. beyond to get me the best deal on a new car during such xxxxty times. More

by BoBa3l7 Verified Customer Verified Customer

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