Delfin Green | Page 3

Grant King was awesome. .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of profession .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of professionalism in how he interactedwith me, what i noticed his colleagues and others. Good job. More

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It was my first time purchasing at BMW Silver Spring and so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other deal so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other dealers and you cannot even compare the customer service, level of professionalism and genuinity that Gen and his team demonstrated. I have also purchased from other manufactures and finance always tried to throw in unnecessary things that are overlooked by customers. However, that was not the case here! Gen was honest, real, quick, and made the process smooth and not feel like one has been scammed!He was very knowledgable, straightforward and helped navigate this last step so smoothly. More

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Great service! The BMW of Silver Spring team is very professional. They are always willing to help and respond any questions/concerns you might have. I have been wo The BMW of Silver Spring team is very professional. They are always willing to help and respond any questions/concerns you might have. I have been working with Eric Lovo (Sales) and Delfin Green (Service) for almost three years since we leased our first car. They are very knowledgeable and attentive. This time I had the opportunity to work with Gen Awanohara from the finance department. He was very thorough, attentive and helpful with all the financial questions I had. All of them are exceptional professionals, I highly recommend working with them. More

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Del's professional manner, friendliness and expertise in all matters BMW is the reason we keep coming back to BMW of Silver Spring to keep our five-year-old BMW in excellent running condition. His explanat all matters BMW is the reason we keep coming back to BMW of Silver Spring to keep our five-year-old BMW in excellent running condition. His explanations of the servicing that's needed for each visit are clear and concise to the point of allowing me into the service bay to speak with the Service Technician and survey the work that needs to be completed. He always goes out of his way to make us feel comfortable and confident that we will be safe and secure on the road...Thanks, Del! More

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The customer service at this dealership is phenomenal, the waiting area is accommodating, and the techs get the job done. Great overall experience!! the waiting area is accommodating, and the techs get the job done. Great overall experience!! More

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Buying a car from Eric and Max is an absolute awesome experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They have a customer for life. More

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This outstanding, professional team of BMW experts has been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver Spring) is focused on providing the very best value when it comes to customer service and the car buying experience. Joanna, Matthew Dolesh, Andre, Delfin in service and the entire team have treated me and my family like one of theirs. Every customer I have referred has come back to let me know how uniquely special each and every one of their experiences were. If you are auto shopping remember that Value isn't always attached to price, and that people make the difference. These pro's will be able to add value to your total car buying experience, so that when you drive off you feel that your "Ultimate Diving machine", is matched by "The Ultimate Car Buying Experience". Big Thank you to the entire family of Car enthusiast and specialists at BMW of Silver Sprig and Mile One Auto Group! #theultimatedrivingmachine #BMW #Mileoneautogroup #bmwofsilverspring Sincerely, Lauren and Paris. More

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Delfin was great! When I first arrived at the dealership you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin in the future. More

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Our service rep Delfin Green was a great chaperone for our experience at the dealership. We were kept well informed of the progress of our repair service. our experience at the dealership. We were kept well informed of the progress of our repair service. More

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I went to the dealership not sure what to do, my current BMW I brought in 2016 was hitting its highest mileage. I looked thru the inventory and sent my guy Ron😁 the stock number, when I arrived we signed s BMW I brought in 2016 was hitting its highest mileage. I looked thru the inventory and sent my guy Ron😁 the stock number, when I arrived we signed some documents before meeting my financial advisor Pedro 🥰 these two together were awesome. They knew just how to make me smile. It is an experience I will never forget. Product knowledge, inventory availability, checked all financial options best for me with a little something at the end… if you want a great new car experience go to Silver Spring BMW ask for Ron and Pedro! you will not be sorry!!!!! More

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