Demetria Jackson | Page 4

Carlos was extremely helpful and very knowledgeable. I truly appreciate his approach as he allowed the vehicle to sell itself. He never made me feel pressured. I truly appreciate his approach as he allowed the vehicle to sell itself. He never made me feel pressured. More

Helpful 0

Report | Print

My experience at this dealership was one I will never forget. From the moment we walked in, Stan made us feel at home. Everyone involved in the process was more than helpful. Thank you, Stan, Demetria, a forget. From the moment we walked in, Stan made us feel at home. Everyone involved in the process was more than helpful. Thank you, Stan, Demetria, and Roman for an awesome experience. More

Helpful 0

Report | Print

We love this dealership they are like family to us great customer service great people great atmosphere customer service great people great atmosphere More

Helpful 0

Report | Print

Wonderful experience with the salesman Stan and the finance manager!! Professional from the minute we walked Thru door. No high pressures Md treated us with the utmost respect! Contrast to other dealer finance manager!! Professional from the minute we walked Thru door. No high pressures Md treated us with the utmost respect! Contrast to other dealership who used shady sales tactics. These guys got us half the interest rate of the other place!!! Would highly recommend!! Great place for first time buyers to feel they will be treated right and not taken advantage of!!! More

Helpful 0

Report | Print

Very enjoyable experience working with Stan and the others of Heritage Hyundai. I am very pleased I selected to purchase a CPO 2021 Sonata SEL from this dealership and salesman! others of Heritage Hyundai. I am very pleased I selected to purchase a CPO 2021 Sonata SEL from this dealership and salesman! More

Helpful 0

Report | Print

They were very accommodating. The Jack Coco gave me the most thorough review of my ionic 5 that I have ever received on any car. He's a great representative of your company. The Jack Coco gave me the most thorough review of my ionic 5 that I have ever received on any car. He's a great representative of your company. More

Helpful 0

Report | Print

Excellent communication through emails, phone, and at the dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by f dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by far from Heritage Hyundai Towson. From start to finish the whole procedure went in a timely fashion. I personally feel that they even went out of their way to make sure it all went smoothly. I will be spreading the word! More

Helpful 0

Report | Print

I was very pleased with the professionalism and customer service. Satisfied customer again for the second time around. service. Satisfied customer again for the second time around. More

Helpful 0

Report | Print

It was a seamless process and Jackie Coco made this happen. He was very knowledgeable about the car and the Finance Department worked well with us to make the process go smoothly. happen. He was very knowledgeable about the car and the Finance Department worked well with us to make the process go smoothly. More

Helpful 0

Report | Print

Stan introduced himself to me in a unique and creative way. I was looking for a specific model, Sonata Hybrid, that was pretty scarce. He texted me a video of him on the lot saying he had the vehicle I wa way. I was looking for a specific model, Sonata Hybrid, that was pretty scarce. He texted me a video of him on the lot saying he had the vehicle I wanted! I thought that was above and beyond and set up a meeting with him the next day. The experience was stellar. He answered all of my questions and there was never any pressure to make a sale. Also, I secured a car loan from my personal financial institution and I was not able to secure the check to purchase the vehicle over the weekend when I scheduled my visit. Stan went out of his way to hold the vehicle, against the dealer's normal process, to make sure I got the vehicle that I wanted. Beyond Stan, the rest of the staff was great, too. Heritage is an easy place to car shop. Not at one point was I being "sold." Even with the add-ons, they simply explained it and even, beyond belief, recommended a cheaper plan! I just felt like I could trust these guys to not waste or overspend. I give Stan and crew 5 stars all the way around and plan to return for my next purchase. More

Helpful 1

Report | Print