Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 4

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
130 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

6 yrs, 9 mos

5.0

130 Reviews

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130 Reviews of Derek Adams

November 22, 2023

Dealership Rating
Employee Rating

Everything very good sale person and anyone I think so about that working every good More

by huongthientran@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

Nov 24, 2023

Five Star Subaru of Grapevine responded

Thank you for taking the time to review your Five Star Subaru shopping visit. We appreciate hearing that our staff provided a smooth experience. Call us at 817-438-1700 when you have technical or care questions. Customer satisfaction remains a priority. Best regards, Doug Laymon, Sales Manager

November 18, 2023

Dealership Rating
Employee Rating

It was worth the drive. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. More

by DGOTTFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

Nov 19, 2023

Five Star Subaru of Grapevine responded

Congratulations DGOTTFELD on your new Subaru. Thank you for trusting in the Five Star Subaru sales team and reach out to 817-438-1700 with technical questions any time. We are here for you. Enjoy! Best regards, Doug Laymon, Sales Manager

October 28, 2023

Dealership Rating
Employee Rating

Our whole experience was great. Derek was very helpful and answered all of our questions. We love our new Outback. . More

by LAMMERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Oct 29, 2023

Five Star Subaru of Grapevine responded

Congratulations, LAMMERS, on your purchase at Five Star Subaru. Reach Derek or me at 817-438-1700 any time. Our priority is to help you fully enjoy your new car. Thank you for your endorsement! Best regards, Doug Laymon, Sales Manager

October 27, 2023

Dealership Rating
Employee Rating

Derek and Kenny were amazing. They made the process of buying a car seemless. I would recommend and return More

by CHELSY.SPANGLER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 28, 2023

Five Star Subaru of Grapevine responded

Congratulations, Chelsy! Thank you once again for choosing Five Star Subaru for your new car. We value your business and look forward to welcoming you back in the future. Let us know how we can help you enjoy your Subaru by calling 817-438-1700. We wish you safe and enjoyable journeys on the road ahead. Take care, Doug Laymon, Sales Manager

October 12, 2023

Dealership Rating
Employee Rating

Overall I was very satisfied with everything with the exception that I kept asking for the actual interest rate and it was never shared until I was signing off on the paperwork. Other than that I would More

by JUANDBANUELOS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Five Star Subaru of Grapevine responded

JUANDBANUEL0S22, We're glad you had a positive experience at Five Star Subaru, and thank you for the recommendation. We apologize for the interest rate delay and will work on improving transparency. Reach Derek or me with questions about your purchase at any time at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

October 10, 2023

Dealership Rating
Employee Rating

Derek and Jeremy were extremely helpful in walking me through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from go More

by JAWORSLEY6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Five Star Subaru of Grapevine responded

Thank you, JAWORSLEY6, for shopping at Five Star Subaru. We remain available to you at 817-438-1700. Reach Derek, Jeremy, or me when you need our Subaru knowledge. We are happy to help you with all of your automotive concerns. Best regards, Doug Laymon, Sales Manager

October 06, 2023

Dealership Rating
Employee Rating

Derick and Corbin were amazing, they worked with me to find the right SUV. Great experience. More

by WKW2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Corbin Beck

Oct 06, 2023

Five Star Subaru of Grapevine responded

WKW2, It is our goal at Five Star Subaru to make our customer's vehicle search journey seamless. Thank you for acknowledging Derek and Corbin. We continue to be available for your new car questions at 817-438-1700. Enjoy your Subaru. Best regards, Doug Laymon, Sales Manager

September 15, 2023

Dealership Rating
Employee Rating

I had wonderful experience at five star subaru all the people that got involve with the process very professional and ready to help me to reach my goal thank you all it was a very smooth transaction tra More

by juancains
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2023

Five Star Subaru of Grapevine responded

Juancains, Thank you for shopping at Five Star Subaru. We focus on our customers and are happy to hear of your experience. Customer service continues, so call us at 817-438-1700 with questions about your car. We are here for you. Take care, Doug Laymon, Sales Manager

September 12, 2023

Dealership Rating
Employee Rating

They make you feel like you’re family and they care , they care about how you feel More

by Brewster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Five Star Subaru of Grapevine responded

Congratulations, Brewster on your new car purchase. We value the chance to help you and your family at Five Star Subaru. Don't hesitate to stop by or call 817-438-1700 with technical or care questions. Customer satisfaction remains our goal. Thank you for your review and business. Sincerely, Doug Laymon, Sales Manager

September 07, 2023

Dealership Rating
Employee Rating

A great establishment that values being open, honest, and awesome every step of the way! We were NOT pressured to do anything we didn't want - it was a breeze test driving these cars, ordering one, and eager More

by SUMMER.TOMASESKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder

Sep 08, 2023

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, Summer! Derek is a knowledge rep and we both welcome your questions at 817-438-1700. We look forward to seeing you again at Five Star Subaru. Thank you, Doug Laymon, Sales Manager

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