Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.
"Smooth, efficient, and honest"
I'd like to thank Derek Blood for a wonderful car buying experience. I appreciated how he listened to my priorities and helped me find the right car to match. He was knowledgeable and able to answer all my questions. He was positive, outgoing and simultaneously honest and calm. I never felt rushed or pushed. Once I got my car he carefully took me through all the features and followed up to see if I had any questions. I would definitely send any friend or family member his way!
"" Second time as good as the First ""
I went looking and ended up buying because of the young feller Derek Blood had me sold by the time
we came back from out ride. He was complete in explaining all the bells & whistles my 2011 rav4 didn't have. Thanks Derek your a keeper. Also kudos to Dennis from finance he was very helpful. Say hi to "Reggie" Dennis.
"Great experience buying my first car!"
I bought my first car and I am so glad that I got to work with Derek! He is very helpful when going over the paperwork and when explaining how everything works in the car. I had a great experience at Heritage and I will definitely be recommending Derek to all of my friends who are in the market for a new car, and I will definitely be going back and getting my next car as well!
"Youthful humor and energy"
Our initial contact with Derek was in November 2017, when we began looking for a new vehicle. Having had the same car for 11 years, it was difficult to make a decision on something new, and whether we wanted to lease or buy, so the search was delayed for several months. When we decided months later to go with a Toyota, we reached back out to Derek as he had been very easy to deal with when he gave us the test drive in November. Derek picked right up where we had left off, and after some phone calls and emails collecting information back and forth, I went back in for another drive of the RAV4. Derek was always pleasant and honest, and his youthful humor and energy made the process easier than expected. He never lost his cool when I was having a hard time making decisions and patiently went over my options and assured me we would get what I needed. I finally (!) drove off the lot in a new, leased, RAV4. I would highly recommend Derek Blood! He even called last month to wish my husband a happy birthday. Little things matter.
"Great dealership and easy process"
We went to Herritage Toyota as well as a few other dealerships to find a reliable safe car for my wife and business. Deric Blood was our salesman and he was very pleasant, knowledgeable, and patient with us. We found the car we liked the best at Herritage and the process was very easy.
"Easy to work with."
Derek made the process easy. He was very helpful and very friendly. He was well versed in the details of the Rav 4 and the hybrid system. I would recommend him.
"Very nice and easy to get along with"
Derek was very patient and was not pushy. He got me a great deal and I will recommend him to anyone. He even offered to pick me up the next day when my car would be ready.
"Shopping a vehicle at Heritage Toyota "
My visit to Heritage was amazing. Derek Blood, my sales person was very helpful and patient with me. Untimately resulting in my purchase of a car that I'm very, very happy with.
"Seamless car buying experience"
Derek was fabulous to work with! He was incredibly responsive and offered his assistance during and after hours. We were clear with him on our expectations for a vehicle, the price we wanted to pay, and he and the rest of the sales team delivered without delay. We drove off in a new vehicle in record time on a Saturday thanks to the Heritage team!