Derek Cox
Derek Cox at Toyota Direct

Derek Cox

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.5
27 Reviews
4.5

27 Reviews

Write a Review

27 Reviews of Derek Cox

December 02, 2025

Dealership Rating
Employee Rating

Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2025

Dealership Rating
Employee Rating

They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion More

by charahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Replaced the original exhaust system on my 2002 Toyota Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and reall More

by jeffrey.w0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cottone

August 25, 2025

Dealership Rating
Employee Rating

Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (1344 Vehicles)

used 2019 Cadillac XT4 car, priced at $19,995
2019 Cadillac XT4
used
Radiant Silver Metallic exterior
Automatic
All-wheel Drive
used 2019 Volvo XC40 car, priced at $17,995
2019 Volvo XC40
used
Black Stone exterior
Automatic
All-wheel Drive
used 2016 Subaru Crosstrek car, priced at $8,995
2016 Subaru Crosstrek
used
Venetian Red Pearl exterior
Automatic
All-wheel Drive
used 2023 Toyota Highlander Hybrid car, priced at $29,500
2023 Toyota Highlander Hybrid
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
used 2017 BMW 330e car
2017 BMW 330e
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
used 2020 Nissan 370Z car, priced at $24,995
2020 Nissan 370Z
used
Magnetic Black Pearl exterior
Manual
Rear-wheel Drive