Derek Cox
Derek Cox at Toyota Direct

Derek Cox

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.1
21 Reviews
4.1

21 Reviews

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21 Reviews of Derek Cox

June 28, 2025

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Employee Rating

They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

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Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

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Employee Rating

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 07, 2025

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Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2025

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I like Toyota Camry very good car I enjoyed it and I like it t More

by yasinyaska
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Recommend Dealer
Yes

March 17, 2025

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everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
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Recommend Dealer
Yes

March 03, 2025

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Employee Rating

The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More

by acmstamp
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Elgin

January 20, 2025

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Employee Rating

They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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