Derek Cox
Derek Cox at Toyota Direct

Derek Cox

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.1
21 Reviews
4.1

21 Reviews

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21 Reviews of Derek Cox

June 28, 2025

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Employee Rating

They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Workmanship
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Workmanship
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Recommend Dealer
Yes

May 23, 2025

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You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 07, 2025

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Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
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Recommend Dealer
Yes

April 04, 2025

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I like Toyota Camry very good car I enjoyed it and I like it t More

by yasinyaska
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Recommend Dealer
Yes

March 17, 2025

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everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
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Recommend Dealer
Yes

March 03, 2025

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The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More

by acmstamp
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Recommend Dealer
Yes

Other Employees Tagged: Jim Elgin

January 20, 2025

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Employee Rating

They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Workmanship
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Service Communication
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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