Derek Gaultier
Derek Gaultier at South Easton Motor Sales
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Derek Gaultier | Page 5

Owner

South Easton Motor Sales

300 Turnpike St
South Easton, MA 02375

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4.9
413 Reviews

My father started the business in 1947 and set our high standards of quality and outstanding customer service. As the second generation owner I have committed to continuing my father's tradition and personally oversee every aspect of the dealership. I take pride in South Easton Motor Sales from the quality of vehicles to our outstanding customer service.

Dealership Experience

33 yrs, 7 mos

Industry Experience

33 yrs, 7 mos

Languages Spoken

Estonian Estonian

4.9

413 Reviews

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413 Reviews of Derek Gaultier

March 17, 2023

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Employee Rating

Great business establishment. My family has bought cars here multiple times. Always on time and great customer service! Will be back! More

by zfreitas52
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Recommend Dealer
Yes

March 17, 2023

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This dealership has gone above and beyond every time i purchase a car here. It’s rare to find honest honest people in this business. I refer all friends and family here More

by Rimech8
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Recommend Dealer
Yes

February 18, 2023

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Im from Easton, and I'be Bought, sold, and traded-in here over the years. Every time i need to get a new vehicle: I shop around for a few weeks for the best price i can get on the south shore, Look for the b More

by irishmikelley
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Recommend Dealer
Yes

February 13, 2023

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I recommend this dealership! I’ve bought two cars from them, one just now (Jan 2023) and another car back in 2016. They made sure the car was super clean and absolutely nothing w More

by lexiferrini
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Arbo

February 13, 2023

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The staff at so. Easton motor sales were great to deal with. No pressure easy process. I will visit again when my son needs a car. I would recommend to anyone. Thanks More

by Mike.Pappas59
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Recommend Dealer
Yes

Other Employees Tagged: Eric Giovanello

February 12, 2023

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This is my first car in the US and I am very happy with this purchase. Friendly, fair and nice and easy. More

by Brigitte
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Arbo

February 05, 2023

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No pressure atmosphere. Lots of options on vehicles , upfront and honest. Reasonable prices. Willingness to work with you the customer. More

by DaveM35
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Recommend Dealer
Yes

Other Employees Tagged: Eric Giovanello

January 19, 2023

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We can't say enough good about South Easton Motor Sales. From the very first car we bought from them several years ago right up to our most recent purchases (5 cars total to date and counting), Derek and th More

by Mike T
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Recommend Dealer
Yes

January 18, 2023

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South Eastern Motor sales - When there was an issue with my car , Derek was quick to resolve the problem More

by Mary
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Recommend Dealer
Yes

Other Employees Tagged: Eric Giovanello

January 18, 2023

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A moment ago Don't ever buy a car from here. They have nothing but lemons. I bought a car from them and had nothing but issues, every month it was another insane repair. I even had 3 different m More

by Bbrittanie97
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Recommend Dealer
No

Other Employees Tagged: Eric Giovanello

Feb 19, 2023

South Easton Motor Sales responded

Hi Brittanie, we are very sorry we were unable to finance a new vehicle for you with the terms requested. To upgrade to a newer vehicle it would have required a much larger down payment. When you purchased your 2014 Jeep Patriot with 89,000 miles for 9995.00 2 ½ years ago you put no money down and financed for 72months. The vehicle now has 149,600 miles and has been in multiple major accidents and most of the damage was never repaired resulting in a trade in value of 3000.00 and there is a outstanding loan for approx. 7000.00. We had no way of overcoming this negative equity without a greater down payment. We also take very seriously the service of each vehicle before it is sold. Before you took delivery of your vehicle back in April of 2020 we replaced your front pads and rotors, oil change, RF wheel bearing and Rf axle, front wiper blades and sunroof weather-strip. I cannot recall you coming in for service over the past 2.5 years you have owned this vehicle and driven it 50,000+ miles but if you had we would have helped like we do all our customers. I also looked back at the 2014 Chevrolet Sonic you purchased from us before the Jeep Patriot. You purchased that vehicle in August 2016 with 41,000 miles and in May of 2019 the vehicle had over 103,000 miles and vehicle was never at our service department for anything major I can recall. Both vehicles still had the original powertrain from what I could tell. When vehicles are driven more than double the yearly average there will be more expenses occurred there is no way to avoid it. I am pretty sure if the first car that you purchased from us was sub par you would not have returned for a 2nd purchase. We take all comments and reviews very seriously for this is the lifeline of our business. I will be the first one to tell you this is not a perfect industry and neither are we but we sure try our best to put a quality product on the road and our doors always open for our customers long after any written or expressed warranties have expired. Our goodwill is 2nd to none and I will always stand by that statement. Now that we repaired your wheel bearing, exhaust sensor, spark plugs and oil change hopefully over the next year your negative equity and loan can align so you can purchase a new vehicle with a 1000.00 down. If anything else needs to be addressed please do not hesitate to call. Again, we are very very sorry we could not finance a new vehicle for you. -Derek

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