Derek Thomas | Page 212

pleasant and helpful My experience was very pleasant. Everyone was kind and courteous. Derek was very professional, kind and patient in educating me about what my car need My experience was very pleasant. Everyone was kind and courteous. Derek was very professional, kind and patient in educating me about what my car needed and in answering all my questions. More

by JKGS Verified Customer Verified Customer

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Best BMW service in Florida! Excellent service and friendly people work here! The service department has been great for all my maintenance needs and they keep my M4 running like Excellent service and friendly people work here! The service department has been great for all my maintenance needs and they keep my M4 running like new. More

by 2MCSRQ Verified Customer Verified Customer

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Airbag Recall Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all professional and I was very impressed with the service I received from Derek Thomas. More

by helenellsmere Verified Customer Verified Customer

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Exceptional service and hospitality! I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their pr I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their products. I would highly recommend purchasing a new or used vehicle from them. Their service center is also the best I’ve dealt with especially in comparison to other dealerships in the North East and Europe. Their honesty and integrity have motivated me to stay loyal to the dealership and the brand. More

by MFannnnn Verified Customer Verified Customer

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Excellent Service Came in for oil change and general checkup. Had car washed only outside was done. I guess that is your practice in Sarasota. In New Jersey they do the Came in for oil change and general checkup. Had car washed only outside was done. I guess that is your practice in Sarasota. In New Jersey they do the whole car., Everything was great. Derek took good care of me and my car. More

by DCOBBSTER Verified Customer Verified Customer

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Better than ever! I was just in for service recently and everything at BMW service was running very smoothly from start to finish. Derek is aways busy, but does an exce I was just in for service recently and everything at BMW service was running very smoothly from start to finish. Derek is aways busy, but does an excellent job making sure my needs are met. I also had a potential warranty issue which was fixed without an additional appointment. More

by TIMK12 Verified Customer Verified Customer

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Service BMW of Sarasota, Greg and Derek are all great to deal with. My X3 is now more than 5 years old, so I am likely to see engine lights & dashboard mess BMW of Sarasota, Greg and Derek are all great to deal with. My X3 is now more than 5 years old, so I am likely to see engine lights & dashboard messaging more frequently. When I do I know I can head right over there. Someone will always greet me quickly and professionally. I will be back on the road and on schedule quickly with a loaner while they start solving the issue. Derek is a great communicator and keeps me updated along the way. More

by MARYCHARLAND Verified Customer Verified Customer

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Check engine light came on and oil change. I was very pleased with the service I received. Derick was courteous and explained what they were doing with my vehicle. Would recommend the service d I was very pleased with the service I received. Derick was courteous and explained what they were doing with my vehicle. Would recommend the service dept. to all my friends More

by JJBAKER Verified Customer Verified Customer

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Great Fast and efficient keep me informed on what was going on and explain everything that what was happening and explained that did to the car and one thin Fast and efficient keep me informed on what was going on and explain everything that what was happening and explained that did to the car and one thing I really liked was he could take a payment at his desk other than standing in like at the cashier line More

by NJMOONEY Verified Customer Verified Customer

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Recall It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. More

by LEWANLESS Verified Customer Verified Customer

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