Devron Stevenson
Devron Stevenson at Banister Ford of Marlow Heights
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Devron Stevenson | Page 3

General Manager

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.3
40 Reviews

Dealership Experience

3 yrs, 2 mos

4.3

40 Reviews

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40 Reviews of Devron Stevenson

November 05, 2022

Dealership Rating
Employee Rating

Everyone was very professional, friendly, and my car was serviced quickly. Thank you for great service. More

by deloresmaria3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bowman

Nov 10, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 02, 2022

Dealership Rating
Employee Rating

This service visit was very simple and pleasant. The entire staff was helpful with all of my needs. More

by JEBAILEYIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2022

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

November 01, 2022

Dealership Rating
Employee Rating

I wait 5 hours for my car for a recall but its ok everything is ok. More

by ORLANTANAWAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Kevin Bowman

Nov 11, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We apologize for the inconvenience you may have experienced. Thank you for choosing The New Banister Ford of Marlow Heights!

October 27, 2022

Dealership Rating
Employee Rating

First time buying a car and it went completely terrible. Ended up cancelling my loan check on them since they couldn’t replace the brakes that failed for VA inspection. That’s all they needed to do but want More

by hisham.azizi0
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Bledsoe

Feb 23, 2023

Banister Ford of Marlow Heights responded

We greatly apologize for the inconvenience you may have experienced. We would like to know if we can speak to you directly about your experience. Please leave any form of contact so that our corporate manager can reach out to you directly. Thank you

October 23, 2022

Dealership Rating
Employee Rating

Thorough service with the dealership. The sales rep was helpful in answering our questions. The auto center was also very helpful with the complementary oil change process. Will come agai More

by YOUTHINMIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Oyedeji

Oct 24, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We look forward to continue to be of service to you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

October 10, 2022

Dealership Rating
Employee Rating

Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More

by Ygmichaels
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 10, 2022

Banister Ford of Marlow Heights responded

Greetings, thank you for taking the time to notify us. We would like to know if we can have the opportunity to speak to you directly about your experience? At your earliest convenience, please reach out to us at 7579165229 or leave the best contact info to reach you directly. Thank You.

October 05, 2022

Dealership Rating
Employee Rating

This dealership was very helpful when I went to go purchase my car ! The customer service was amazing! More

by JORDAN.BANISTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Castillo

Oct 17, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Jordan! Your 5-star review is greatly appreciated. Congratulations on the purchase of your new vehicle! We are happy to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

September 30, 2022

Dealership Rating
Employee Rating

Awesome staff! Genuine and helpful, will be going to that dealership for all my needs! More

by ntcrosswhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams, Shana Jefferson

Oct 10, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated! Congratulations on the purchase of your new Bronco Sport. Welcome to the Banister Ford family!

September 28, 2022

Dealership Rating
Employee Rating

This Dealership Have Excellent Customer Service With The Public,Excellent Salesman Dealership With The Public Also.We Enjoyed Dealing With This Company In Every Aspects. I Will Be Referring Other More

by AVAGREGORY64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Banister Ford of Marlow Heights responded

We are so happy to know that our team could be of service to you! We are so grateful to earn your business. We look forward to continue to be of assistance to you in the future whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

September 17, 2022

Dealership Rating
Employee Rating

I told them the last time I was there that I will only buy a suv from them, I always keep my word More

by GRAHAMTONIA4802
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Betancourt, Sajjad Ali

Oct 10, 2022

Banister Ford of Marlow Heights responded

We are so grateful to earn your business! We are happy to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

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