Devyn Williams | Page 2

The service department, especially now that Jason Peters has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contras has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contrast, the sales department continues to be dreadful. It took the finance department to ultimately sort out the mess on a lease buy-out that took far too many hours and 4 visits. Of note, Lexus Financial Services, a division of Toyota Motor Corporation, is atrocious and added insult to injury on this matter. The tension between LFS and the dealers and indeed Lexus itself is evident. LFS now has two formal complaints registered with them, still without a proper follow-up from Cynthia Tenhouse, VP Marketing, as repeatedly requested. Lexus's ad campaign offers, "Experience Awesome". As a career global ad executive, this corporation knows that to fulfill such a promise it must be delivered across all touch points and when it is not, even when its product is terrific, its brand equity will suffer! More

by Tony Jarvis Verified Customer Verified Customer

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Everyone was so welcoming and helpful. Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience More

by Lssc1011 Verified Customer Verified Customer

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The dealership was very accommodating, and willing to make adjustments to satisfy my needs and concerns. make adjustments to satisfy my needs and concerns. More

by Simone09j Verified Customer Verified Customer

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Jaime Rosado and Devyn Williams were great to work with they made the purchase so very easy.I highly recommend Lexus of Sarasota. they made the purchase so very easy.I highly recommend Lexus of Sarasota. More

by dpower5 Verified Customer Verified Customer

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This is a my second Lexus. The sales department and the service department are part of the reason I returned here. Everyone treats you with kindness and courtesy. I’m a senior The sales department and the service department are part of the reason I returned here. Everyone treats you with kindness and courtesy. I’m a senior woman and was treated with respect. Thank you, JT and Lexus of Sarasota for a great purchasing experience. More

by JOGO888 Verified Customer Verified Customer

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The absolute best dealership we’ve ever had the pleasure of working with. We bought a used (not a Lexus) car for our teen. Our salesmen Issac and the used car manager Devyn are outstanding. They went above of working with. We bought a used (not a Lexus) car for our teen. Our salesmen Issac and the used car manager Devyn are outstanding. They went above and beyond. Highly recommend this dealership. More

by JAMIEMCTIGUE Verified Customer Verified Customer

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From the moment we got there he was knowledgeable and friendly. Promised us that we were getting the car we wanted and he did just that. Definitely 10/10 experience friendly. Promised us that we were getting the car we wanted and he did just that. Definitely 10/10 experience More

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Omar was a very good salesperson. Attentive, professional, friendly and knowledgeable. I highly recommend Omar as a salesperson. Great experience! Attentive, professional, friendly and knowledgeable. I highly recommend Omar as a salesperson. Great experience! More

by Lola Verified Customer Verified Customer

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I always receive great service and ho esty from Daryl and Tanner . That's why I go to Sarasota Lexus since 2020. Tanner . That's why I go to Sarasota Lexus since 2020. More

by Srtalpha Verified Customer Verified Customer

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The attention and involvement during the purchase event was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was ve was excellent. We met the sales Mgr, he came over and introduced himself. I showed him my numbers he matched them and we had a deal. Austin was very personable and very involved with us. He took care of everything including the transfer and the registration right there at the dealership. He then introduced us to the tech advisor who went over various features of the new car The whole experience was very upbeat, not.like the hostile encounters in the past 25 years of purchasing a car..I would recommend Lexus of Sarasota to my neighbors and friends. More

by paxafi216 Verified Customer Verified Customer

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