Dhimitri Lako | Page 14

This is NOT your typical dealer experience —5 stars all the way around. I competitive shopped this new vehicle purchase and decided on Herb Chambers Auburn as I could tell they were committed to the best d the way around. I competitive shopped this new vehicle purchase and decided on Herb Chambers Auburn as I could tell they were committed to the best deal and a great experience.,I NEVER fill out feedback forms but feel as though I owe it to Vu Nguyen and the team that made every detail of this transaction a pleasure. These folks GET service and customer. Doesn’t get any better. More

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Best experience I’ve had purchasing a vehicle they are there to help in any way possible. Will recommend to coworkers and family to go there there to help in any way possible. Will recommend to coworkers and family to go there More

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Cole met me at the door and treated me with respect the entire time, super helpful too. He helped me set up the display after the sale and made sure to gas it up before I drove off the lot entire time, super helpful too. He helped me set up the display after the sale and made sure to gas it up before I drove off the lot More

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great guy I buy two new Toyota years ago and he helped me to find the right choice. I'm prepare to buy a Toyota sienna this year and I can operate again with Dhimitri to find the right choice. I'm prepare to buy a Toyota sienna this year and I can operate again with Dhimitri More

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came in for the end of my lease and get a new one, and I was treated as if it was my first time, Tomi tried to use the financial sales tactic as if I was naïve telling me that the deal is for the 4 cylinder was treated as if it was my first time, Tomi tried to use the financial sales tactic as if I was naïve telling me that the deal is for the 4 cylinder Tacoma and that I was trying to get out of my lease early. My lease was done, the offer was for the 4 door SR5 V6. He was trying to use a different financial institution than the Toyota financial that he can make his money . Be ware, when they tell you you can't get the deal is because they are not using the financial institution that is offering the deal. the higher interest loan the more money for them. By the way they will be using the credit game as well, and it was was no factor. was just greed for him. 11/30/2020 a quick update, if there is an option to give 0 star, I would. I got in contact with the general manager who he in return said that they are not obligated to offer the Toyota national offer. So please for all Toyota car shoppers, if they have the vehicle you want, make sure you ask first if they offer what the regional/ national Toyota add offers. make sure you come in with your approved loan. Don't fall for their tricks, they will use the highest interest banks first and they will tell you a tale stories that there are no lower rates. trust me come in with your approved loan if they have the car you want. 2 other Toyota dealers offered me the national ad as is, and I got my truck as advertised, but Herb Chamber tried to push it at me for double the monthly payment. Have your question ready before you go in, have your loan ready before you go in, try other dealers first. More

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I recently purchased a new 2021 Toyota RAV4 from Herb Chambers. This was my third purchase from this dealership. From the very first day I walked through the door up until two weeks after purchasing m Chambers. This was my third purchase from this dealership. From the very first day I walked through the door up until two weeks after purchasing my vehicle, the entire transaction has been nothing but problems. I've never had so much trouble purchasing a vehicle as I have this last time. I can sum up the whole experience in one word...suspect!!! I will never purchase another vehicle from them again. All you get is the runaround! Be sure to read everything you sign and get copies "with" your signature on them. Go somewhere else to a dealer you can somewhat trust. Thanks for nothing, Derek and Dhimitri, Monish, and Matt! Sharon Barr More

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A pleasure to work with, very attentive and on top of everything. Excellent customer service, I purchased a vehicle and they had everything all set for me to pick it up. All the staff I worked with were everything. Excellent customer service, I purchased a vehicle and they had everything all set for me to pick it up. All the staff I worked with were wonderful!( Jimmy, Kennedy, Tomi, and Dimitri). Best dealer around, I highly recommend!! More

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Great experience . Kennedy Lidonde was a great salesman and person. More car dealerships should have salespersons like him. We love the car and hope to have it for man . Kennedy Lidonde was a great salesman and person. More car dealerships should have salespersons like him. We love the car and hope to have it for many years. Thank you, Mary and Kevin Donahue More

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As always. The people that work here get how to talk and treat people that are buying/leesing or getting service done. Thank you. Fin treat people that are buying/leesing or getting service done. Thank you. Fin More

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pleasant experience I cannot believe I am saying that about a car dealership but its true.Cole was very knowledgeable and personable and made my time at the dealership rewarding. about a car dealership but its true.Cole was very knowledgeable and personable and made my time at the dealership rewarding. More

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