Dhimitri Lako
Dhimitri Lako at Herb Chambers Toyota of Auburn

Dhimitri Lako | Page 13

Sales Manager

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.8
259 Reviews
4.8

259 Reviews

Write a Review

Languages Spoken

Albanian Albanian

English English

View more languages

259 Reviews of Dhimitri Lako

September 04, 2021

Dealership Rating
Employee Rating

My Son wanted to purchase a RAV4 XLE. He spoke with the Internet advisor she says they had one in stock and she sent him an email with a copy of the sticker and price. My Son went in for a test drive loved More

by gncr
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 20, 2021

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. On behalf of our team, I apologize for the miscommunication regarding the price of the vehicle and will make sure that the situation gets addressed with the appropriate staff members. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Sep 20, 2021

gncr responded

My Son Eventually purchased a Toyota RAV4 XLE from another Massachusetts Toyota dealer WITH NO $5000.00 EXTORTION MARKUP OVER MSRP. HERB CHAMBERS HIMSELF SHOULD PERSONALLY APOLOGIZE TO ANY CUSTOMER THIS HAPPENED TO AT ANY OF HIS DEALERSHIPS AND GIVE THEM THEIR MARKUP OVER MSRP MONEY BACK!!!!! This practice is like charging $30 a gallon for gas while a hurricane is bearing down. It’s Price gouging and that’s ILLEGAL!

August 16, 2021

Dealership Rating
Employee Rating

They were not totally honest about the price of the They were not totally honest about the price of the vehicle we bought, and we payed more for it and it was used. More

by macdoozer0691
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Monish Naicker, Alyssa Moran , Christian Bilzerian, Hannah Louis

Aug 31, 2021

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. We always strive for transparent communication with our customers and I'd like the opportunity to get some more details from you about the situation so that I can address it appropriately with my team. If you have a moment, would you please consider contacting me directly? Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

August 14, 2021

Dealership Rating
Employee Rating

Whenever I bring one of our vehicles in, we get top notch service at a great price. A great Service department with caring people. Thank you Alyssa. More

by TEBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Kennedy Lidonde, Jeffrey Krasner, Jeff Moran, Alyssa Moran , Jimmy Eldean, Dylan Hoang, Stephane Jovin, Tomi Tsitsos

Aug 16, 2021

Herb Chambers Toyota of Auburn responded

Thank you for the kind comments! It's always a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time!

August 14, 2021

Dealership Rating
Employee Rating

Cameron is an enthusiastic employee who was very Attentive and helpful. I took my car for an oil change and to rotate the tires. The staff were very friendly and professional. More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Alyssa Moran , Antony Moreta, Vu Nguyen, Cierra Pellot, Clifford Quayson, Cameron

Aug 17, 2021

Herb Chambers Toyota of Auburn responded

Thank you for this fantastic feedback! We're glad Cameron took great care of you during your recent visit here at Herb Chambers Toyota of Auburn and we'll be sure to share your kind comments with him. Thanks again for your business and please don't hesitate to reach out if we can be of service to you again in the future!

August 10, 2021

Dealership Rating
Employee Rating

The dealership was very friendly and understanding on what my concerns were and the service department took care of the issue. The advisor and manager were awesome to deal with as well . Knowing this. More

by Andy.femino1,@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran , Tomi Tsitsos

Aug 11, 2021

Herb Chambers Toyota of Auburn responded

It was our pleasure, Andy! We appreciate you taking the time to share this experience and look forward to seeing you again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

July 29, 2021

Dealership Rating
Employee Rating

I had a great experience at Herb Chambers Toyota of Auburn yesterday. Chandler was a consummate professional and it was a pleasure working with him. More

by Grimaldi.rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chandler Horne, Andrew Pappas

Jul 29, 2021

Herb Chambers Toyota of Auburn responded

This review means more to Chandler and our team than you know! Thank you for being a loyal Herb Chambers Toyota of Auburn customer! We'll see you again next time!

Jul 29, 2021

Grimaldi.rachel responded

Thank you for your excellent service. Everyone was a pleasure to work with. Chandler was my dealer and he was excellent. Very professional and personable!

July 10, 2021

Dealership Rating
Employee Rating

Pleasant people. However, I did not like the $2000. Dealer markup above msrp. Also, their price quote to install a trailer hitch was triple the normal cost. Had to go elsewhere for that. More

by Gilr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Parzych, Cierra Pellot, Derek Beaulieu

Jul 12, 2021

Herb Chambers Toyota of Auburn responded

We appreciate your honest feedback and rating. We encourage you to reach out to us if you have any questions or concerns. Thank you! We hope you love your new ride! - Herb Chambers Toyota of Auburn

June 07, 2021

Dealership Rating
Employee Rating

Working with Chandler at Herb Chambers was excellent! He was friendly, knowledgeable, and very accommodating! I was dreading car shopping because wasn’t looking forward to spending an entire day at a deal More

by Lisa L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chandler Horne, Andrew Pappas

Jun 09, 2021

Herb Chambers Toyota of Auburn responded

We're so glad Chandler provided such great care to you during your visit, Lisa! Thank you for choosing Herb Chambers Toyota of Auburn to help you find the perfect Highlander! We'll see you next time!

May 19, 2021

Dealership Rating
Employee Rating

All sale reps, managers, and finicial personnel were helpfull and friendly. Sales person Cole helped find exactly what I wanted. Family has bought multiple cars from this dealership. We showed them loya More

by NFARESE1448
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker, Cole LeBlanc , Andrew Pappas, Tomi Tsitsos

May 19, 2021

Herb Chambers Toyota of Auburn responded

Thanks for being a loyal Herb Chambers Toyota of Auburn customer! We're so happy Cole and our team could help find you exactly what you wanted! We look forward to working with you again in the future! Take care!

May 13, 2021

Dealership Rating
Employee Rating

I believe that service makes a difference. Any dealership can sell you a vehicle but Jeff & his team are the best service department I have ever dealt with. More

by dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner , Mateo Lako, Cierra Pellot

May 13, 2021

Herb Chambers Toyota of Auburn responded

Reviews like this one make our day, Dick! Thanks from the Herb Chambers Toyota of Auburn team!

...
13
...

Dealership Inventory (198 Vehicles)

used 2021 Acura ILX car, priced at $27,998
2021 Acura ILX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2024 Alfa Romeo Stelvio car, priced at $39,998
2024 Alfa Romeo Stelvio
used
Alfa Rosso exterior
Automatic
All-Wheel Drive
used 2021 Chevrolet Equinox car, priced at $26,998
2021 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
All-Wheel Drive
used 2025 Honda Accord Hybrid car, priced at $39,998
2025 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-Wheel Drive
new 2026 Toyota 4Runner car, priced at $61,178
2026 Toyota 4Runner
new
Ice Cap exterior
8 speed automatic
PT4WD
new 2026 Toyota bZ car, priced at $41,063
2026 Toyota bZ
new
Blueprint exterior
1 speed automatic
AWD