Dhimitri Lako | Page 19

Appreciate jeff Amazing service thanks to jeff and Dimitri of management. These are the guy to go to they made sure I was well taken care of provided best fastest ser Amazing service thanks to jeff and Dimitri of management. These are the guy to go to they made sure I was well taken care of provided best fastest services thanks again. Will continue to go back an forever a toyota customer More

Report | Print

Great service!! Best service by means. This is my third vehicle thru Toyota and I do not regret doing business with them. Manager Jeff and sales manager Dimitri have Best service by means. This is my third vehicle thru Toyota and I do not regret doing business with them. Manager Jeff and sales manager Dimitri have always made sure if there is anything I need they handle it with no hesitation. More

Report | Print

10,000 mile oil change I bought my latest Avalon last Jan and have had several oil changes at this dealership. Staff is always accommodating and professional. I was there I bought my latest Avalon last Jan and have had several oil changes at this dealership. Staff is always accommodating and professional. I was there early and mechanic took car right away. My only disappointment in the whole experience is why the service dept. can't run the car through a car wash, which takes only a few minutes, and maybe even a quick vacuum. This would certainly make a very satisfied customer! More

Report | Print

Outstanding Excellent, well-knowledged sales rep. Very courteous, patient and helpful! He made everything go smoothly! The finance man seemed irritated with my m Excellent, well-knowledged sales rep. Very courteous, patient and helpful! He made everything go smoothly! The finance man seemed irritated with my many questions, though. More

Report | Print

Great service and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. More

Report | Print

Amazing customer service Outstanding customer service;I would recommend this dealership for anyone looking a for a new/used car. The dealership goes above and beyond to make t Outstanding customer service;I would recommend this dealership for anyone looking a for a new/used car. The dealership goes above and beyond to make the customer satisfied with their purchase. More

Report | Print

Best Car Buying Experience of My Life My wife decided that she wanted to switch from a sedan to a SUV. Unsure of what she wanted, we were test driving a variety of SUVs at dealers througho My wife decided that she wanted to switch from a sedan to a SUV. Unsure of what she wanted, we were test driving a variety of SUVs at dealers throughout central Massachusetts. Having had a great experience here just two years prior, I suggested that we try Herb Chambers Toyota. Upon entering the building, Marque asked if he could help us. We explained that we were in the early stages of shopping and were only trying to determine what vehicle she might want. Even though we made it clear that we were not looking to buy that day, Marque seemed eager to help us determine if he had a vehicle that was right for my wife. Unlike some of the salesmen at other dealerships, Marque immediately began talking with my wife instead of me. He asked her what she was looking for and which options were important to her. After listening to her answers, he brought over a vehicle that met all of her requirements. He then handed her the keys and told us to take it for a drive. It may seem like a small thing, but allowing us to take the vehicle by ourselves gave her the opportunity to really focus on the the vehicle and whether or not she liked it. When we returned, Marque asked her what she thought of the car. Only after she confirmed that she liked the car, did he begin to talk about the numbers. I found Marque to be very honest and upfront in this process. In addition, there was no pressure. He acknowledged that we needed to think about it and that he would be happy to help us if we decided to move forward. A few days later we decided to move forward. As soon as we entered the dealership, we were pleasantly greeted by Dhimitri, who immediately contacted Marque to let him know that we were there. Once again, I found the process to be very transparent and fair. We even got more for our trade than we expected! In addition, the process was very efficient. Marque, Dhimitri, and Chris worked well together to make sure that we did not have to sit there any longer than was necessary. Finally, it should be noted that I was relieved that Chris did not try to pressure my wife into purchasing a bunch of add on items during the finance process. This truly was the best car buying experience of my life. Many thanks to Marque, Dhimitri, and Chris! More

Report | Print

excellent Very friendly and knowledgeable. Explained everything about the car. Convenient location,and very clean. Will recommend to friends. Will purchase ag Very friendly and knowledgeable. Explained everything about the car. Convenient location,and very clean. Will recommend to friends. Will purchase again in the future. Thank you. More

Report | Print

Highlander The whole crew was easy to work with, very fair and I would highly recommend. The made the selling process very easy and was glad I came. The whole crew was easy to work with, very fair and I would highly recommend. The made the selling process very easy and was glad I came. More

Report | Print

The only car dealership we will purchase from Matteo in sales is excellent. This is our 5th car from Matteo and this dealership. Matteo cares about his clients and truly works hard to get us the b Matteo in sales is excellent. This is our 5th car from Matteo and this dealership. Matteo cares about his clients and truly works hard to get us the best deal possible. Also a shout out to Martin in service to who is knowledgeable and is very kind explaining and making sure we understand services and getting our car back to us in a timely manner. Good job !!! Thank you!! More

Report | Print