Dealership Experience
8 yrs
Specialties & Trainings
Customer Service
Product Specialist
76 Reviews
Write a Review76 Reviews of Diana Zhang
January 18, 2020
Diana is prepared, knowledgeable and, friendly - she also possesses hands-on capability with the new BMW i3 technology and driving experience. Glad I met her and kudos for hiring such talent. possesses hands-on capability with the new BMW i3 technology and driving experience. Glad I met her and kudos for hiring such talent. More
Other Employees Tagged: William Wong
January 17, 2020
Diana was super helpful she helped us very professionally and she answered to all the questions that we had,she was super nice and communicative and i would recommend her for your BMW all questions cause she and she answered to all the questions that we had,she was super nice and communicative and i would recommend her for your BMW all questions cause she is very good BMW Genius at New Century BMW!once again Thanks! More
January 13, 2020
Very responsive, reaches out proactively to ensure that all issues are resolved. Explains everything very thoroughly and transparently. New century is helpful and great to work with all issues are resolved. Explains everything very thoroughly and transparently. New century is helpful and great to work with More
January 09, 2020
Diana and Hamlet are two very welcoming employees. They are very helpful, patient and made the experience at BMW a great one! Thank you very much for all your help! are very helpful, patient and made the experience at BMW a great one! Thank you very much for all your help! More
Other Employees Tagged: Hamlet Arakelian
January 07, 2020
Diana was really helpful, friendly, and professional. Overall a great experience and definitely would recommend diana for help!! Would 100% work with again and again! Overall a great experience and definitely would recommend diana for help!! Would 100% work with again and again! More
December 24, 2019
Right amount of information for me. The new BMW infotainment system is complicated if you have not used it before. She was able to breakdown the tasks and show me how it works in a meani The new BMW infotainment system is complicated if you have not used it before. She was able to breakdown the tasks and show me how it works in a meaningful way. I'm glad she was able to elaborate and provide great service on the following-up questions she was not able to answer on the spot. Very reliable and dependable service. She is definitely a great source and helper! More
December 02, 2019
Amazing experience buying a car at New Century BMW. I recently purchased a car at New Century BMW and had a incredibly easy and efficient experience. I also had an Encore appointment with Dianna and she I recently purchased a car at New Century BMW and had a incredibly easy and efficient experience. I also had an Encore appointment with Dianna and she was so knowledgable and patient with me as I learned the car's system. It was much appreciated. More
Other Employees Tagged: Mark Ma
October 05, 2019
Jay, Chris, and Diana were all very helpful with my whole experience at this dealership! Everything was explained thoroughly and quick. It’s always a pleasant experience here experience at this dealership! Everything was explained thoroughly and quick. It’s always a pleasant experience here More
Other Employees Tagged: Jay Kong, Chris Gannon
September 20, 2019
Diana is very knowledgeable, provided with the excellent ser Diana is very knowledgeable and professional. She provided with the excellent custom services. She is awesome. Will recommend to my friends. Super goo Diana is very knowledgeable and professional. She provided with the excellent custom services. She is awesome. Will recommend to my friends. Super good customer service. More
Other Employees Tagged: Anthony Yang, Alex Ji
September 15, 2019
Great dealer to go! This is my 3rd time to lease a car from here. Things went smoothly and everyone was so knowledgeable and friendly. I had great experience! This is my 3rd time to lease a car from here. Things went smoothly and everyone was so knowledgeable and friendly. I had great experience! More