Dina Bartolomeo | Page 8

A Truly Pleasant Experience Buying a car can be stressful and buying your first Corvette can be a nightmare. Mike Furman and the folks at Criswell Chevrolet made this a very ple Buying a car can be stressful and buying your first Corvette can be a nightmare. Mike Furman and the folks at Criswell Chevrolet made this a very pleasant experience. Mike, in particular, is absolutely phenomenal. He is a true professional and I can't over emphasize how nice it was to deal with a sales person who knows his business and speaks the truth. I highly recommend Mike and Criswell Chevrolet! More

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Great car great follow up I recently purchased my 2008 Chevy corvette with 13k miles, What a purchase, I can't believe I was able to buy my first corvette at 25 but now I have I recently purchased my 2008 Chevy corvette with 13k miles, What a purchase, I can't believe I was able to buy my first corvette at 25 but now I have it! They also have agreed to fix the initial tire issue I mentioned before I bought the car, isn't that awesome!? Thank you Criswell, More

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Worst Customer service He is very rude and lazy. I had an appointment setup for 8:00 clock. I got to the shop at 07:45. Work on my car was not supposed to take more than an He is very rude and lazy. I had an appointment setup for 8:00 clock. I got to the shop at 07:45. Work on my car was not supposed to take more than an hour. After two hours waiting I inquired about my car and he had no clue why my car hasn't been attended. He told me it hasn't been worked on yet and will be ready in 20 minutes. What the heck he was doing for last two hours. It's a weekday so it wasn't even busy. If they didn't have time to work on a recall which they have been calling me about from past two weeks to get fixed then why make me take an appointment. They didn't even have courtesy to apologize. When I asked for the manager. He told me Nick Chapman is the manager he was equally unapologetic about the issue. He didn't care that I was waiting for two hours and nothing has been done to my car or they could have informed me that it will not be ready soon so I have made my arrangements differently. More

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Mike Furman and Criswell are the best! I took delivery of a 2015 Z06 just after the New Year. I was late getting an order in and thought I would be hundreds of cars down the list for delive I took delivery of a 2015 Z06 just after the New Year. I was late getting an order in and thought I would be hundreds of cars down the list for delivery. Mike worked with me on specs and even offered a car quicker that had freed up by a customer who could not accept his ordered vehicle. But, in the end, mine came in early, in part due to Mike's counsel that ordering a manual transmission would improve the delivery position. This is my 6th Corvette and 3rd Z06 starting with a 1967 Stingray way back when. The experience could not have been more pleasant and efficient. Plus Mike keeps you informed about everything from your order status to events you might be interested in to pertinent web links. It is refreshing to do business with a true professional. I have also used Criswell for service on several cars and find them great to do business with on that level as well. Dina Bartolomeo has been super to work with on routine maintenance as well as the few unscheduled maintenance needs over the years. Couldn't be happier. More

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2014 Chevrolet Equinox Purchase Thanks to Mike Furman for another straight forward buying experience on our new 2014 Equinox 2LT. Jackie Wells took great care of us in Finance and w Thanks to Mike Furman for another straight forward buying experience on our new 2014 Equinox 2LT. Jackie Wells took great care of us in Finance and we look forward to the superb care Dina Bartolomeo provides anytime we need service. The Equinox is a great crossover that is years ahead of its would-be peers! Highly recommended -- they've earned my business. Greg More

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Excellent follow up and awesome service experience I had my 2013 SS Camaro towed in for repair and Dina had me assured everything would be taken care of. Her follow up and the service was completed in I had my 2013 SS Camaro towed in for repair and Dina had me assured everything would be taken care of. Her follow up and the service was completed in 24hrs. Very quick turn around and hassle free. I feel great from the customer service and would recommend to anyone in the future. Thanks again Dina!! More

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Avoid Criswell if you can! This is the second time I have bought my car to Criswell. The first time I did not receive a survey, probably because of the horrible service and inco This is the second time I have bought my car to Criswell. The first time I did not receive a survey, probably because of the horrible service and inconvenience I received. They broke a part in my car trying to find out what the problem was. I had to bring my car back at least three times before they gave up and called Chevy to walk them through finding out what the problem was. I was without my car for a week. When I called to complain, I got a feeling that this happens all the time. I fought with myself for a week about bringing my brand new car to Criswell for service. It’s the only local Chevy dealer in the area. They did not break anything. I brung my car in at 9am for an oil change and to get my truck latch fixed. Took them 4 hours!! And they left black sticky stuff all over my 2014 Chevy Camaro trunk and bumper. Had to ask someone to whip it off. More

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A pleasure to deal with I was taken care of as soon as I arrived and was told exactly what was going to be done and approximately how long it would take to complete. When it I was taken care of as soon as I arrived and was told exactly what was going to be done and approximately how long it would take to complete. When it was going to take a little bit more time I was updated and that was greatly appreciated. Overall a pleasurable experience. More

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3rd new vehicle purchase from criswell I have purchased 3 vehicles from them the vehicles were all serviced there my original cavalier purchase is still going strong original clutch with 19 I have purchased 3 vehicles from them the vehicles were all serviced there my original cavalier purchase is still going strong original clutch with 190k my cobalt just went to my son 137k looks and drives like New. My most recent purchase a crude is my new favorite. From sales to finance and service they take care and it shows. Always friendly and helpful feels like a family I would not go there if it wasn't. More

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Dina provided excellent customer service. She was very polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetr polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetries Gibson More

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