Dmitry Gumanov | Page 21

Great Customer Servive! Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout th Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout the process. More

by jshcarden Verified Customer Verified Customer

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Excellent service I've been buying and servicing my cars with this same dealership for years. Always an outstanding service. Professional and knowledgeable team, friend I've been buying and servicing my cars with this same dealership for years. Always an outstanding service. Professional and knowledgeable team, friendly atmosphere, efficient service. More

by Maryia A Verified Customer Verified Customer

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Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

by mercer4977 Verified Customer Verified Customer

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World Class Dealership I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable an I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable and personable, never once made me feel pressured. The dealer gave me a fair price, the order and financing process was quick and efficient plus the car has a full tank of gas and they threw in all-season mats for free. More

by rob.morella Verified Customer Verified Customer

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Very Satisfied. I like my TLX very much. I have bought a few cars from Jackson. Chege was easy to work with and the 2015 certified pre-owned TLX is a great car. I like my TLX very much. I have bought a few cars from Jackson. Chege was easy to work with and the 2015 certified pre-owned TLX is a great car. More

by DAVEP3 Verified Customer Verified Customer

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Excellent new car purchase experience I worked with Chege on a new RDX lease. Chege was professional in all aspects: explaining the features of the car, working to get a deal on the trade I worked with Chege on a new RDX lease. Chege was professional in all aspects: explaining the features of the car, working to get a deal on the trade, and getting the lease that beat the competition. This is the 2nd car I have purchased from Jackson Acura and Chege. I would highly recommend giving him a call. More

by hunttodd Verified Customer Verified Customer

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Great Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was v Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was very nice More

by mcelolichin Verified Customer Verified Customer

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Great Customer Service/Easy to Work with I purchased a Certified Pre-Owned(CPO) Acura MDX, I was not looking for an Acura to purchase, I was in the market for a Honda Pilot. I saw on their I purchased a Certified Pre-Owned(CPO) Acura MDX, I was not looking for an Acura to purchase, I was in the market for a Honda Pilot. I saw on their lot was a Pilot and then saw their CPO of MDXs. The price was similar, but was getting an Acura over a Honda. Working with CPO team was so easy. The took care of my old truck and priced fair. With my car being CPO it comes with warranty, full evaluation, and great service that comes from the dealership. It truly has been a pleasure working with Mike and Dmitry at Jackson. I look forward working with them for many years to come with my new purchase. More

by shammer294 Verified Customer Verified Customer

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B1 service Ever since they opened I’ve had all my Acuras serviced only at Jackson Acura. I always receive prompt, courteous, good service. i will continue using Ever since they opened I’ve had all my Acuras serviced only at Jackson Acura. I always receive prompt, courteous, good service. i will continue using Jackson. More

by Jackson Acura Customer Since Day One Verified Customer Verified Customer

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Prompt/ Professional/ No Pressure. Great Service. The selection was very good. The test drive was not a pressure sales push.The SUV that we selected was exactly what we were looking for Great Service. The selection was very good. The test drive was not a pressure sales push.The SUV that we selected was exactly what we were looking for. Great Job Sergei and Team. More

by brettkreisher Verified Customer Verified Customer

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