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Don Foss
Don Foss at Kelly Volkswagen

Don Foss

Service Technician

Kelly Volkswagen

72 Andover St.
Danvers, MA 01960

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5 Reviews

5 Reviews of Don Foss

July 22, 2020

Dealership Rating
Employee Rating

"Rachel was amazing. She got my car in as I had to rush..."

- Nick Gird

Rachel was amazing. She got my car in as I had to rush for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. She also went the extra mile to have a full inspection done to show that I needed rear springs and rear brakes. Thank you Rachel!

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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva, Mike Ameno, Dave Poirier, James Little, Edward Pineault, Edward Peneault

Jul 23, 2020

Kelly Volkswagen responded

That is great to hear, Nick! We are glad that you had the opportunity to work with Rachel and that she made sure everything was done in such a timely manner. It is great that she really went the extra mile to fix your radio and that you had all the tools. Thank you, Nick, for taking the time to share your feedback with us!

August 28, 2019

Dealership Rating

"Courteous and professional"

- Dan

Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but time is valuable. Rated 4 🌟 because of the nearly 1.5 hour wait and oil finger prints on the hood and door (inside and outside). I'd like to see more attention to detail and respect for the paint.

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Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva, Mike Ameno, Dave Poirier, James Little, Nick Irving III, Jen Swafford

June 29, 2019

Dealership Rating
Employee Rating

"Great Service"

- Sterl1979

Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv them all!

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Recommend Dealer
Yes

June 17, 2019

Dealership Rating
Employee Rating

"Excellent Service"

- Matthew0420

Brought our VW Jetta to get fixed. Fast and excellent service. Highly recommend to you if you need repairs or regular maintenance. We'll be back. Great Srevice in and out.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva, Mike Ameno

November 16, 2015

Dealership Rating

"Perfect"

- EMIRA08 Verified Customer

Everything was on time and inform me for every step.they treat me with donate and coffe.They listen me and talk nice.They clean my car

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Overall Experience
Recommend Dealer
Yes
Dec 21, 2015

Kelly Volkswagen responded

Hi EMIRA08, we are happy that you had the perfect experience with us. Great to know that you enjoy the coffee!

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