Don Heck | Page 7

Love the Edge!! We love our new Edge! Karrie is extremely professional and patient with us as we looked at different cars trying to decide what to get. Karrie was als We love our new Edge! Karrie is extremely professional and patient with us as we looked at different cars trying to decide what to get. Karrie was also very attentive and help us get the best deal possible. This is the third vehicle my family has purchased through Karrie and as long as she is with Phil Long Ford she will be the sales person I go to and send anyone else looking for a new vehicle. More

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First time service at Phil Long Ford Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole ca Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole car. I will now return there instead of the independent franchised fast lube places, who are no longer a bargain. More

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Customer service Great customer service with limited amount of time waiting, even when a walk-in. Fast and friendly service always. I appreciate the honesty of the s Great customer service with limited amount of time waiting, even when a walk-in. Fast and friendly service always. I appreciate the honesty of the service people when working on my car. More

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Service I called. You took my Explorer in within the hour and had it fixed in two days after another local dealer delayed for two months with no repair date I called. You took my Explorer in within the hour and had it fixed in two days after another local dealer delayed for two months with no repair date in sight. And you told me to bring in my old Ranger for a recall I was unaware of. Better than imagined service. Thanks Don Heck and to the whole staff. I'll likely be back for a new vehicle. More

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