Don Post | Page 6

The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. no service . I assume under least contract.mercedes dealer should cover. It is Mercedes property. I have to deal with this matter More

by VANKHA503 Verified Customer Verified Customer

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As always the staff is friendly and efficient. Highly recommended this dealership to friends and family. Highly recommended this dealership to friends and family. More

by SPEEDY Verified Customer Verified Customer

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The service team is excellent. I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is flexible with scheduling. More

by BDRETKE Verified Customer Verified Customer

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Bought several cars at the dealership and always had a great experience. Love my G wagon. great experience. Love my G wagon. More

by DIANEDONOFRIO Verified Customer Verified Customer

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Great service and friendly staff. Always helpful and get back to you if you have questions Always helpful and get back to you if you have questions More

by Barb Stellmacher Verified Customer Verified Customer

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Very good experience all around. One two three four five six seven eight nine ten One two three four five six seven eight nine ten More

by jettaatkinson05 Verified Customer Verified Customer

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Just as helpful during routine maintenance as a full-blown emergency…we don’t know what we’d do without the professional service team at M-B of Salem! Great job and great customer service! full-blown emergency…we don’t know what we’d do without the professional service team at M-B of Salem! Great job and great customer service! More

by THEA.PHIFER Verified Customer Verified Customer

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I took my 2016 E400 in for service A. I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other d I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other dealers would have just replaced them. Service A was completed, and the car was cleaned and ready in one day. More

by DAVE_MENSER Verified Customer Verified Customer

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Just moved to Salem (from Scottsdale, AZ) and had our car shipped. When I got it off the trailer I noticed a pretty strong vibration right away when sitting at idle. Called and was given an appointment righ shipped. When I got it off the trailer I noticed a pretty strong vibration right away when sitting at idle. Called and was given an appointment right away. When I arrived for my appointment I was immediately greeted and introduced to my service manager. Answered a few questions and signed for the diagnosis. Same day they called and provided their diagnosis, ordered the new part (transmission mount) and said they’d call to arrange when to bring it back for the repair. I was very pleased with my experience at Salem Mercedes Benz. Got really good feeling here. Felt that I got lucky we had this dealership close by. if you’re reading this I’m sure you know how important it is to know you MBZ is in the hands of someone you trust. More

by DAVIDHALE1 Verified Customer Verified Customer

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Great customer service given by service department employee Don I look forward to my next visit employee Don I look forward to my next visit More

by MARINAC0511 Verified Customer Verified Customer

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