Don Wulff | Page 12

This is my second vehicle I purchased at this Dealership. I am very difficult customer. Riley the sales person was excellent. Overall nothing bad to say. Good experience I am very difficult customer. Riley the sales person was excellent. Overall nothing bad to say. Good experience More

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I needed a vehicle fairly quickly and I needed a little help with the financing. Brian and his team got me through quickly, efficiently and were extremely friendly and professional. I will recommend this d help with the financing. Brian and his team got me through quickly, efficiently and were extremely friendly and professional. I will recommend this dealership to everyone I know who is in need of a vehicle. I can't thank them enough. More

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Our salesman JD Davis is excellent to work with. JD is knowledgeable and personable. We will be recommending him to our friends. The dealership was very well maintained and clean. knowledgeable and personable. We will be recommending him to our friends. The dealership was very well maintained and clean. More

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There was no pressure by Willem our sales person. He was very polite and courteous very polite and courteous More

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Great customer service. Explained everything in great details. Listened to all my concerns. We felt very welcoming. From the start with Thomas Bivins the sales rep. who was everything above and must add details. Listened to all my concerns. We felt very welcoming. From the start with Thomas Bivins the sales rep. who was everything above and must add very professional to the end of the process with Kevin Roberts in Finance was an great experience. More

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At this dealership everyone was very welcoming and worked together. We were helped by numerous sales people that made sure our needs were met. Very professional. together. We were helped by numerous sales people that made sure our needs were met. Very professional. More

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Brian Baker was awesome finding the truck I was looking for. The people there treated us like family. Thanks Brian! I love my new truck! for. The people there treated us like family. Thanks Brian! I love my new truck! More

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So if I was able to not put a star I would .This was the worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said software recall no problem take my car no other questions asked about the vehicle other than will I be waiting or dropping off after about an hour the service guy comes to me and said well we did your recall but now your car won't start? Then the question is asked has your car been modified by chance .why wouldn't that question be asked before the update as a precaution to assure it's not going to mess things up or give me the option to not have it done .long story short I am stuck at dodge for 5 hrs no vehicle and no solution or any idea on how this will be fixed other than it's not dodge fault. eventually, I towed my vehicle from dodge at my expense and now had to pay $500 to get it fixed again at my expense with dodge not offering any assistance I will tell everyone I come in contact with never to use this dealership and post on all social media platforms to help spread the word The worst experience ever! More

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If I could leave no stars I would. This was by far the worst experience I ever had purchasing a vehicle. After two long months of paperwork and approval all documents we signed everything was completely d worst experience I ever had purchasing a vehicle. After two long months of paperwork and approval all documents we signed everything was completely done. We were refused our vehicle because they had to wait to get paid by the bank. Kevin Roberts, Don Wulff, and JD Davis all stood by there “policy” on lying to the bank that approved us by telling them we had left the lot with the car when in fact we did not. The bank specifically told us we won’t fund them until you take possession of the car. Even with the bank saying that they still refused to give us the vehicle. They stated and I quote “if you leave with the car right now and you die the bank won’t pay us and we aren’t taking that risk” we even put a $5000 down payment and still NOTHING! After we were frustrated we decided lying to the bank was not the way to go. We decided to cancel and get our money back. But as if that wasn’t enough disappointment as a customer JD Davis came back to us and said “all that hard work for nothing, oh well we already sold the vehicle again to someone else” all after begging us to give him a good review because that effects his Christmas bonus and that’s the only way he can get his kids good gifts. it was all in all a horrible experience and I don’t recommend anyone to go there. More

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Working with Mark Helfer is always a pleasure. He takes the best care of our families needs. We are now on our 4th vehicle with Phillips Chrysler and he always makes the process so easy. Thank You Mark for the best care of our families needs. We are now on our 4th vehicle with Phillips Chrysler and he always makes the process so easy. Thank You Mark for all you do!!! We appreciate you and the team of professionals that stand behind you. More

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