Donald Mast
Donald Mast at Walker Ford
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Donald Mast | Page 45

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
478 Reviews
4.9

478 Reviews

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478 Reviews of Donald Mast

June 01, 2021

Dealership Rating
Employee Rating

Steve was on another call so 2 other people a girl and another gentleman got it started on time My appt was a t 3 it took apptox 2 and 1/2 hours which i thought was long but they did check alot of stuff. More

by DJ7557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar, Steve McHenry

Jun 15, 2021

Walker Ford responded

Thank you for the review! If there is something additional we can do for you in the future, please let us know!

May 29, 2021

Dealership Rating
Employee Rating

Stuff in the service department was pretty efficient and very courteous they made sure I was taken care of. I like to shuttle service. The driver was very efficient and courteous More

by Wyse69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Walker Ford responded

Great to hear, we appreciate the feedback! Thank you for your business and we hope to take care of any of your future car needs!

May 26, 2021

Dealership Rating
Employee Rating

Walker Ford is our go to for both our vehicles and we have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I w More

by cindy
Customer Service
Friendliness
Recommend Dealer
No

May 24, 2021

Dealership Rating
Employee Rating

Don Mast, was very helpful and courteous. Listened carefully to what I had to say and made sure I didn't have any questions unanswered. Was always available when I called. More

by KT12577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walker Ford responded

Thank you for letting us know about your recent experience with us! We appreciate your kind words about Don. Feel free to reach out again if there is anything else you need.

May 23, 2021

Dealership Rating
Employee Rating

Oil change. Don Mast was very courteous and took excellent care in answering my questions. He also brought my truck to service door (not many places do that) More

by CSMDLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walker Ford responded

Thank you so much for the review! We are happy to hear of your positive experience working with Don. if you need anything else, please let us know!

May 21, 2021

Dealership Rating
Employee Rating

Don in service made my appointment very easy and efficient. Highly recommend this dealership. I was able to get in touch with my service advisor with no problem and got the problem handled. More

by TKRAYSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walker Ford responded

Thank you for the compliment! Don is a great asset to our team and was more than happy to help. We appreciate your recommendation and we hope to take care of any of your future car needs!

May 21, 2021

Dealership Rating
Employee Rating

Don Mast is a pure gem! Friendly, professional, knowledgeable and all with a pleasant smile! He’s appreciated! Will continue to go to Walker Ford More

by JCTIGER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walker Ford responded

Thank you for the glowing review! Our goal is to gain your loyalty by providing outstanding service. Donald will appreciate all your kind words. Thank you for your business and we look forward to your return!

May 28, 2021

JCTIGER59 responded

You’re welcome! Don is an asset to the company!!!

May 20, 2021

Dealership Rating
Employee Rating

This was my first time having work done on my vehicle with this service department. I had a very positive experience and will recommend this location to other Ford owners. Steve and Donald were friendly, More

by RHA4526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

May 28, 2021

Walker Ford responded

Wow, thank you for leaving a 5-star review! We are glad to hear Steve and Donald made your first experience enjoyable! We're also glad to hear that you love our waiting area! Thank you for recommendation and we look forward to working with you again in the future!

May 19, 2021

Dealership Rating
Employee Rating

Don was great. Took his time with me and explained everything. Very friendly and nice guy. Thank you for your great customer service! Will be back More

by JANESCAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

May 21, 2021

Walker Ford responded

Thank you for your awesome review! We're very proud of our team and love to hear shout-outs like this. Thank you for choosing Walker Ford and we look forward to seeing you back next time!

May 17, 2021

Dealership Rating
Employee Rating

Had a transmission problem on my Explorer that made it undriveable. I was to leave on vacation in a few days. Don Mast keep me informed on the problem, when the parts were coming in and the status every s More

by RMICKEY
Customer Service
Friendliness
Recommend Dealer
Yes
May 20, 2021

Walker Ford responded

Thanks for working with Don and the team, we're happy we could get you back on the road. Let us know if there's anything else you need in the future!

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