Donna Mogavero

Everyone involved did a nice job. Need to get at wash fixed would be nice. Need to get at wash fixed would be nice. More

by kamolesky Verified Customer Verified Customer

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They were very accommodating with a last minute schedule change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think he change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think her name was Donna but she should receive recognition because she went above and beyond to help us More

by ANGELASAN3 Verified Customer Verified Customer

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Front windshield still has inverted "V" on it & front & rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. Donna is always efficient, professional & easy to work with. More

by MJWOOL Verified Customer Verified Customer

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Excellent service by dealership. Very pleased with interaction with our service representative Donna. Pleased with quality of work. Very pleased with interaction with our service representative Donna. Pleased with quality of work. More

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My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor like you normally get updates and some advisement on when your car will be ready. I had to reach out to her. More

by Pozenel.mindy Verified Customer Verified Customer

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Donna provided excellent customer service. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. More

by TAL Verified Customer Verified Customer

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Staff very friendly and competent. Donna has been my advisor for a long time she is always accommodating and answers all my questions. Donna has been my advisor for a long time she is always accommodating and answers all my questions. More

by JANELAINE7245 Verified Customer Verified Customer

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Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel Verified Customer Verified Customer

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I was impressed on how well they take care of you, and I liked the video. liked the video. More

by Steveshartle Verified Customer Verified Customer

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The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experience. They were professional, knowledgeable & pleasant. We were very happy with the service we received. More

by virginia_edwards Verified Customer Verified Customer

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