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Donna Osborne

Overview Reviews (31)

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Donna Osborne

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Donna Osborne | Page 2

Finance Secretary

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.3

31 Reviews

Overview Reviews (31)

4.3

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Donna Osborne

June 16, 2022

Dealership Rating

Employee Rating

I have always like Lexus of Pembroke Pine. They are courteous and helpful when purchasing a new car. They are courteous and helpful when purchasing a new car. More

by KATHYCOSTELLO

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Joseph Ayash

Helpful 0

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Jun 16, 2022 -

Lexus of Pembroke Pines responded

Thank you, Kathy, for supporting Lexus of Pembroke Pines! We appreciate your business and five-star review. Congratulations from us all on your new car!

June 12, 2022

Dealership Rating

Employee Rating

Irv is sales always makes sure we are well taken care of even if we aren’t there to purchase another vehicle. We can always expect the best treatment and the last amount of wait time when taking our vehicle even if we aren’t there to purchase another vehicle. We can always expect the best treatment and the last amount of wait time when taking our vehicles for service. More

by JOHANADLR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Irv Smith, Frank Marsala, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia

Helpful 1

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Jun 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are so glad Irv took excellent care of you and delivered a great experience. Enjoy your new ride!

November 09, 2021

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Employee Rating

They clean the car good, it looked like I just got it, I liked the way they gave it back to me, it didn’t take that long, either?. liked the way they gave it back to me, it didn’t take that long, either?. More

by eugeneandrews14

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Joseph Ayash

Helpful 0

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Nov 11, 2021 -

Lexus of Pembroke Pines responded

We love going above and beyond to make our guests happy and it sounds like we hit the mark. Thank you so much for the great feedback! - Lexus of Pembroke Pines

November 07, 2021

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Employee Rating

everything is very fast and high quality. very politely everything is very fast and high quality. very politely explained how and when everything will be done everything is very fast and high quality. very politely explained how and when everything will be done More

by GEORGCHERNIN

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Andre Armani, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Mikhail Khalev, Art Armani, Joseph Ayash

Helpful 0

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Nov 07, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

September 18, 2021

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Employee Rating

Very professional felt welcomed from the minute I walked inside looking forward to do business. inside looking forward to do business. More

by J.Melo

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara

Helpful 0

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Sep 20, 2021 -

Lexus of Pembroke Pines responded

This kind of feedback makes our day! Thank you for choosing Lexus of Pembroke Pines and for taking the time to share your experience. We wish you safe and happy travels ahead!

July 26, 2021

Dealership Rating

Employee Rating

Very fast and clean. Always great work. Would continue to visit and purchase from this dealership. Friendly staff. They are all professional. Would highly recommend. visit and purchase from this dealership. Friendly staff. They are all professional. Would highly recommend. More

by HAVOK000

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Rohan Alexander, Joseph Ayash

Helpful 0

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Jul 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving us 5 stars! We appreciate your review of our efficient, yet friendly service. We're so appreciative of your recommendation of Lexus of Pembroke Pines and look forward to your next visit!

May 18, 2021

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Employee Rating

Great service and great customer service.the wait time was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location More

by RONNY938

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Rohan Alexander, Boris Argudin

Helpful 0

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May 18, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 14, 2021

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Employee Rating

I am a Lexus customer and I live west Kendall and I literally have a Lexus dealer in the corner of my house and I refuse to go there because there service is terrible. I will continue to drive 40 min literally have a Lexus dealer in the corner of my house and I refuse to go there because there service is terrible. I will continue to drive 40 min away to go to Lexus of Pembroke Pines because there service is the Beat I have ever experienced. More

by ABUDC0624

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Vladimir

Helpful 0

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Apr 14, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback! It is so great to hear that our Lexus of Pembroke Pines team continues to provide you with fantastic service. It is a privilege to have earned your loyalty and we look forward to your next visit!

March 31, 2021

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Employee Rating

I am happy with the services of all the employees give me to me and my wife , if have to buy the next car is going to be a Lexus to me and my wife , if have to buy the next car is going to be a Lexus More

by SUNNYSIDE247AC

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Brian Peterson, Raul Najera, Adam Hoglievina

Helpful 0

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Mar 31, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you and your wife here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!

March 22, 2021

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Employee Rating

I cannot give an assessment of service from people I had no interactions with when I came to service my car at the dealer. How I’m I going to rate them? no interactions with when I came to service my car at the dealer. How I’m I going to rate them? More

by calpul65

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jaime Garcia, Bob Hunter

Helpful 0

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Mar 23, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your vehicle and taking the time to review Lexus of Pembroke Pines.

Get a $150.00 check when your friends make a purchase here.

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