Donnie Avramov
Donnie Avramov at Volkswagen of Downtown Chicago
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Donnie Avramov | Page 9

Finance Director

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
87 Reviews

Industry Experience

24 yrs, 11 mos

Languages Spoken

Arabic Arabic

Bosnian Bosnian

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4.8

87 Reviews

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87 Reviews of Donnie Avramov

February 01, 2023

Dealership Rating
Employee Rating

Gabriel was a pleasure to work with. Professional, courteous, knowledgeable, and, very personable. Hopefully I won’t need another vehicle soon. But if I do, I’ll be reaching back out to More

by ray.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna, Julian Perez , Gabriel Ceniceros

Feb 01, 2023

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ray, please let us know.

January 27, 2023

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Employee Rating

Chris was so helpful and kind. He helped me find the car I wanted for my family. He is understanding and welcoming. Julian also helped me so much as I went shopping for the car wit More

by manderwaal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2023

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that Chris and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

January 27, 2023

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Employee Rating

Great service. Knowledgeable and helpful staff. Will definitely return for all future service thank you More

by Mmeza
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Mike Szafraniec, Matt Kutyna, Josh Zibrida , Vale Barrera, Adam Khamsot, Miguel Meza, Mark Newton

Jan 29, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2023

Dealership Rating
Employee Rating

Volkswagen strategic team Of down town chicago! Daniel Aguilera Julia Perez Abe Donnie Avramov The best at assisting with making the process easy going. Appreciate everything! More

by krystalb84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Julian Perez, Danny Aguilera , Abel Barraza

Jan 23, 2023

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2019

Dealership Rating

THE WORSE CAR BUYING EXPERIENCE IN 45 YEARS TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOI More

by mikewade1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Michael Zafiriou , Anthony Bermeo, Bill Dolan, Mark

November 23, 2019

Dealership Rating
Employee Rating

Easily the worst people I've ever made a large purchase from The process was rife with lies and threats coming from Mike and Jason. Jason has the emotional stability of a hormonal teenager, which once resulted i More

by mike.w.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Zafiriou , Jason Halley, Bill Prince

Dec 20, 2019

Volkswagen of Downtown Chicago responded

It is unfortunate that mr Richardson left with those thoughts. We were unable to get an approval on this loan initially due to credit issues and a previous totaled car that he initially told us was paid in full by his insurance company which turned out was a lie. His sales rep, the finance manager, and the store manager called over and over and over to get either proof of payoff or to bring our car back and Mike Richardson refused to do either for several months. He would not speak with Jason and finally opened up lines of communication with me. I had not initially met Mr Richardson but since he refused to take calls from both his sales rep, finance manager, and the store manager, i offered to get involved. We worked incredibly hard to get an approval and when we finally did, we gave him additional time to muster up a small down payment. Considering he lied initially about his payoff and then refused to bring our car back, We still allowed him time to come up with his down payment. He is upset with us because we did not pay off his old car. He did not buy it from us or trade it to us- it was totaled. He never asked us to pay it off nor did we ever promise to pay it off. We are not even entirely sure why he thought we would pay it off for him. We simply had the bank waive that stipulation so he was able to buy this car with less overall money down. It’s almost humorous that we did all these things and he still gives us a terrible review! Either way, we were still happy to help him with his auto purchase. We wish he left here feeling a little different as we believe we went over and above here but hopefully over time, he reevaluates his experience and feels differently.

November 18, 2019

Dealership Rating
Employee Rating

Great Car Buying experience Due to their location and real estate space, prepare for chaos. Cars are either in the showroom, scattered throughout the parking structure or at an o More

by jdorjath
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Freeman

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