"Excellent Service Team!"
- Miriam Sanchez
Angelo and the other Service team helped me feel like I made the right choice in maintaining my vehicle. Not only was this reassuring, but they are also very kind the moment I walked in and did not pressure me to make any sort of quick decisions like I've felt in other service locations. I definitely want to come here for all my service needs, and like to consult with Angelo or any of the other service team members when it comes to having an issue resolved with my vehicle. Thank you very much for your support!
"Great service "
I had a little problem with my window ,got in and out the tech even came outside to explain to me the issue and how they fixed it . Always good service here .
They all always help me in a timely and a professional manner my car is always driving great!!! Wouldn’t be the same without great staff at sports Mazda!!!!
"Great customer service!"
Great customer service everytime I've gone in for service. They take there time to listen to your needs and concerns on your vehicle making you feel heard and best of all love the camera tv in the waiting room which let's you see your vehicle being worked on. Which brings alot ease and peace for me. All though I also own a Nissan and there work shop over at Nissan I'm able to physically see my car through the window which makes it alot better. Maybe in the future this would be a great update on Mazda part.
"Third Car from this Dealer"
I have now purchased two cars and leased my first last week from Sports Mazda. The remodel of the dealership makes me feel welcome and the sense of luxury is above and beyond. The sales process was seamless and efficient, especially with being able to start the approval process prior to arriving and with being able to see the inventory online. Having the ability to get the sales process started prior to entering the dealership REALLY cut back on the time spent with gray area matters (picking out the car, negotiating the price, financial approval, etc...) and took the time down from 4-6 hours 3 years ago, to 1-2 hours this time, BIG WIN!!! I actually walked out enjoying the process instead of feeling like I went to battle. Sports Mazda's new look and attention to genuine customer service will continue to keep my business for a long time. As they continue to build on the technology they've installed, I look forward to the next time I lease my car from them in 2021. For now, see you in 5000 for my routine maintenance.
"Above and beyond"
Nick and others on the service team went above and beyond expectations. Our 2007 vehicle had a loud friction noise that we needed to have checked out. Nick got us in to drop off vehicle and found a simple fix instead of a new drive shaft saving us money. Check engine light came on as I was driving to drop it off so they looked at that too and found a stuck thermostat and also noticed warn belts. All was fixed efficiently and with a focus on getting the vehicle back on the road. I can trust the service advisors and the mechanics with my new and used vehicles.
Sport Mazda and their staff always take great care of me and my Mazda 3. I love coming back! They have a very knowledgeable service staff and a very comfortable lounge area for me to relax in while my car is being worked on.
"An Organized plan for current and future services."
- Ron K.
I explained to Stephen why I was there -- regular 5K oil change and tire rotation. In addition there were a few outstanding observations from the service crew. He took the time, research these findings and formulate a priority plan to get them implemented. Great communication.
"I have never experanced customer service at this level!"
- Miriam Sanchez
After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only welcoming, but very well informed and do what they can to get me satisfied with my services. They answer my questions and help me with my needs to maintain my vehicle as much as they can and I cant have any complaints. Not only is Donny welcoming and helpful, but the entire staff welcomes you from the minute I pull in and I feel like I can safely be relieved of any tension or anxiety when it comes to helping me with my vehicle. I recommend they do the same to my friends and family coming to do business with services!
"Sport Mazda is great "
Spoke to Noel and helped me set up my service appt , when I came in he introduce me to Donny And they both took care of me . I can’t say enough about this team at Sport Mazda .