Dori Dado | Page 13

Working with mark has been an absolute pleasure, he has made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new ca made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new car. More

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As a loyal customer for 18 years I had a deal torpedoed by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to h by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to hold the car until the official transcript went to them. No effort to try to accommodate me by allowing me to pay for yhe vehicle, and they could have held the car until they were emailed the transcript. It may have been a day late, but I am sure they knew Dec.'s incentives,, which were the same as Nov, and make the attempt to work with me.. BMW financial said I could have filed a complaint, but what good would that do. They sold the car my son ordered immediately. Ruslan was the worst finance manager. Never had someone come out and keep telling you, you can't do this or can't do that.. i didn't think it was his place to.make that determination. That should have fell onto Mr. Dado. In my opinion if Ruslan is your finance guy, ask for someone else!! Extremely disappointed to say the least. More

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Mike Youssef was very professional and courteous. And Dori Dado as well. Overall, I like working with BMW of Freehold and would recommend then to anyone looking for a BMW. I came back to Freehold after Dori Dado as well. Overall, I like working with BMW of Freehold and would recommend then to anyone looking for a BMW. I came back to Freehold after using another dealer on my last BMW because Mike and Dori was able to give a better deal. Reason for only 4 stars is how long we had to wait to see finance manager. We waiting almost 2 hours. I love my new car!! More

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Pleasant environment and car buying experience. I was treated like family. The car buying experience was open and transparent and efficient. Dominique kept me updated daily and was an absolute pleasure treated like family. The car buying experience was open and transparent and efficient. Dominique kept me updated daily and was an absolute pleasure to deal with. More

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An absolute pleasure in dealing with the entire team from Dori to John selection and financing options. Much appreciated All safety measures were observed as well. Dori to John selection and financing options. Much appreciated All safety measures were observed as well. More

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Another great experience with BMW of Freehold. Thank you to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. More

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Terrible experience. Lack of responsiveness, no transparency, and poor communication. Very disappointed by the poor service and overall negative experience. This dealership lost my trust and lost transparency, and poor communication. Very disappointed by the poor service and overall negative experience. This dealership lost my trust and lost my business. More

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Only dealer with restricted hours in the region. Unable to shop there on their terms. They have been inflexible thus far. Making it difficult to shop there to shop there on their terms. They have been inflexible thus far. Making it difficult to shop there More

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I wish I was able to give one star for Nick and his finance mgr extremely unprofessional I could only imagine how many sales this dealership has lost since promoting him to Sales. Mgr what a awful expe finance mgr extremely unprofessional I could only imagine how many sales this dealership has lost since promoting him to Sales. Mgr what a awful experience. More

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I wanted to trade in my 2016 428 for a new car. Joe made sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answe sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answered all my questions. When my girlfriends lease is up I will be taking her here to get a new car, and obviously I’ll be back to get my next car. More

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