Doug Darr
Doug Darr at Jim Butler Chevrolet

Doug Darr | Page 28

Pre-Owned Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.8
320 Reviews
3.8

320 Reviews

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320 Reviews of Doug Darr

May 02, 2019

Dealership Rating
Employee Rating

Just looking. Thank you. I came in just to get an idea of what was out there in my price range. The Jim Butler line up is vast and impressive. Tony was easy going and paid att More

by cermugen314
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Ries, Tony Palmer , Tara (Finance) Excellant

May 06, 2019

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We're thrilled that Tony made sure to provide the best possible experience for you and get you set up with a great vehicle that turned out to be perfect for you! We are always here to help and we look forward to working with you again!

May 01, 2019

Dealership Rating

Great and friendly service Bill Timmins always makes my visits easy and is extremely knowlegable with any questions I may ask. No issues and I don't feel pressured into getting More

by thomas.stockmann.87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Rhame, Don Bay, Kim Hausmann , Alex Cox, Mike Johnson, Mike Marshall, Melissa Perez, Tyler Sparks, Bill Timmons

May 06, 2019

Jim Butler Chevrolet responded

Thank you so much for your kind words, Mr. Stockmann. We really appreciate you taking the time to share your experience with us- and we agree, Bill is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 17, 2019

Dealership Rating

Great customer service The Jim Butler team is great! We were greeted with smiles as soon as we walked in and didn’t have to wait for someone to help us. The whole process wa More

by ajanis06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Reckert, Tara

Apr 18, 2019

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad you enjoyed working with us. We’re always here to help in any way we can. Thanks for the love!

April 11, 2019

Dealership Rating
Employee Rating

Easy process Donnie was very nice and made our purchase easy! You all were very busy that Saturday and he did everything he could to make us comfortable!! Thank yo More

by angiehart83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Donnie Reckert, Recommended by Ken Eberhart driver

Apr 11, 2019

Jim Butler Chevrolet responded

That's great to hear, Angie! We're glad Donnie was able to do everything he could to make your wait an enjoyable one! Congratulations on your new vehicle and we hope you enjoy it for many years to come!

April 11, 2019

Dealership Rating
Employee Rating

Great, no pressure salesman. Donnie was a great help. Knowledgeable staff, Friendly people, seem very caring about our comfort while we were making our decision, they made sure we were offered something t More

by Earl R
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Reckert

Apr 11, 2019

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Donnie got the recognition he deserved. Hope to see you again in the future!

April 06, 2019

Dealership Rating
Employee Rating

Horrible Have had issues with my car since I got it. They never honored any warranty I was told I had not addressed my issues. I will never buy from or recomme More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Gray

Apr 08, 2019

Jim Butler Chevrolet responded

As a single female working for this dealership, your feedback is especially concerning to me. I would sincerely appreciate the opportunity to look into this situation further and do everything that I can to turn around your impression of our dealership. However, without providing your name, I don't have a way of contacting you or finding out more information. Please reach out to me at theresa@jimbutlerchevrolet.com or 636-717-3017 so we can discuss. Respectfully, Theresa Kuehnle Customer Experience Consultant Jim Butler Chevrolet - Fenton

April 04, 2019

Dealership Rating
Employee Rating

Best experience ever. The team at Jim butler couldn’t have been more ready to help me find a new car. I would recommend them as my first and only choice to buy a car from. More

by PPENNELL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Rhame, Stacey Thornton , Tyler Sparks

Apr 04, 2019

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that our team was able to ensure that you had such a great experience with us. We hope you enjoy your new car for many years to come!

April 04, 2019

Dealership Rating

Great customer service Walk in the door and you are greeted by a professional courteous staff. Great atmosphere on the sales floor. Knowledgeable, personable group of indivi More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gray

Apr 04, 2019

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

April 01, 2019

Dealership Rating
Employee Rating

Great customer service Concerned the issue I took the car in is not fixed. I'm very disappointed that there are problems with a brand new car. The whole point of buying a More

by christinehale54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Jim Butler Chevrolet responded

We understand your frustration, Christine. We're glad our team is doing everything they can to make sure you are taken care of through this frustrating process. When the repairs were completed by our technician, your vehicle was running normally. If the problem is happening again, we very much recommend bringing the vehicle back in if you haven't already so we can see if there is something else going on. While we can't re-engineer the vehicles that we sell, we will do everything we can to get your vehicle running right and provide the best possible experience along the way.

March 13, 2019

Dealership Rating
Employee Rating

Very pleasant I was treated great, I have no complaints at this time, hope to always be treated with respect and my vehicle always be taken care of in the future, e More

by jrb2079btc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer, Mike Zarlingo

Mar 13, 2019

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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