Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 13

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

May 03, 2024

Dealership Rating
Employee Rating

Out of six dealerships / brands we visited, Derek was the only one that sent us a personalized video thanking us for our visit and inviting us back. So we came back and made the deal happen. He was gracious More

by MelvinCanales
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Derek Adams

May 04, 2024

Five Star Subaru of Grapevine responded

Melvin, Thank you for shopping at Five Star Subaru. We are happy you made your way to Derek and our dealership. Continue to reach us at 817-438-1700. Let us know how we can help you enjoy your Subaru. Best regards, David Cheney, General Sales Manager

April 29, 2024

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Employee Rating

Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More

by RAJESLAMI
Sales Price Transparency
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Recommend Dealer
Yes
Apr 29, 2024

Five Star Subaru of Grapevine responded

RAJESLAMI, Congratulations on driving a Subaru! Helping you fully enjoy your car is our goal at Five Star Subaru. Stop by or call 817-438-1700. Latif and our staff are to answer all of your new vehicle questions. Thank you, David Cheney, General Sales Manager

April 27, 2024

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I’m on my 6th Subaru and the car buying process at Five Star Subaru of Grapevine couldn’t have gone any easier than it did. More

by tvchick21
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Kenny Wilder

Apr 28, 2024

Five Star Subaru of Grapevine responded

Tvchick21, Thank you for your loyalty to the Subaru brand and our dealership. We look forward to helping you enjoy your newest car. Stop by Five Star Subaru or call 817-438-1700. We are here to share our expertise. Thanks again, David Cheney, General Sales Manager

April 27, 2024

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Poor customer service had car for several days didn't offer rental car no answer More

by COCOMO492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Wilder, Prakash (EB) Ebburu , Rex, jason

April 27, 2024

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Employee Rating

Hayden kept me up to date on my car and was very supportive. Great salesperson. More

by LLAURA1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Corbin Beck , Rex

Apr 28, 2024

Five Star Subaru of Grapevine responded

LLAURA1127, Thank you for working with Hayden and the Five Star Subaru staff. We remain available at 817-438-1700. Don't hesitate to let us know if you have technology questions. Helping you fully enjoy your ride is the focus. Thanks again, David Cheney, General Sales Manager

April 27, 2024

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Great experience, very professional and the process was very smooth. A a a a a a More

by KING6568
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 28, 2024

Five Star Subaru of Grapevine responded

KING6568, We appreciate knowing your Five Star Subaru shopping experience went well. Helping you fully enjoy your new car is the next goal. Let us know if you need our technical or care knowledge at 817-438-1700. We are here to help. Thank you, David Cheney, General Sales Manager

April 27, 2024

Dealership Rating
Employee Rating

Honestly best experience I ever had buying a car. Very straightforward and easy. They wanted to make a deal that worked for me without any pressure, and we’re just super friendly to work with. I have More

by Matt Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Jaylon Johnson

Apr 28, 2024

Five Star Subaru of Grapevine responded

Matt, We are so excited to help you enjoy your new Subaru! The Five Star Subaru team can be reached at 817-438-1700. Let us know when you need our technical or care advice. Thank you for shopping with us and reach out any time you need our knowledge. Take care, David Cheney, General Sales Manager

April 19, 2024

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Employee Rating

Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April More

by SAMUEL.MARCHITTO
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

April 14, 2024

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I really appreciated the knowledge and expertise that everyone had about the Subaru Ascent. When an unexpected situation occurred, both Hayden and Doug were quick to help get everything squared away and More

by DWhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Corbin Beck

Apr 15, 2024

Five Star Subaru of Grapevine responded

DWhite, We are thrilled you found your new Ascent at Five Star Subaru. Customer satisfaction remains Hayden and my focus. Please reach either of us at 817-438-1700 with new car questions. Helping you enjoy your ride is our next goal. Thank you for your business and kind endorsement. Sincerely, Doug Laymon, Sales Manager

April 07, 2024

Dealership Rating
Employee Rating

5 Star Grapevine is my go to dealership. Once again they did not disappoint. The car we wanted at a price and plan that worked best for us. Very happy (again) doing business at 5 Star. More

by JKLASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi

Apr 08, 2024

Five Star Subaru of Grapevine responded

JKLASH, Providing you with the perfect car at the best price and plan is always our aim at Five Star Subaru, and we're glad we could once again meet your needs. Your satisfaction is our priority, and it's fantastic to know that we've hit the mark yet again. Thank you for your loyalty and call us at 817-438-1700 any time. We are here for you. Best regards, Doug Laymon, Sales Manager

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