Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 25

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

Write a Review

533 Reviews of Doug MacAdam

December 10, 2021

Dealership Rating
Employee Rating

Twenty years with Smythe Volvo and Doug. Excellent vehicles and incredibly great service from Doug. More

by Kennethdmerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Smythe Volvo Cars responded

If you read Doug’s reviews you’ll see a similar theme of excellence. It is rewarding for us to read your comments. Thank you for being a loyal customer through the years.

December 08, 2021

Dealership Rating
Employee Rating

Doug is a great knowledgeable helpful advisor. Finished my car when promised. Would recommend him and smythe to anyone that has a Volvo More

by New Vehicle Shopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Smythe Volvo Cars responded

Great review! Thank you for taking the time to share your experience of Doug in our service department. Doug is a true professional and a strong member of our team.

December 06, 2021

Dealership Rating
Employee Rating

Doug and the team were responsive and easy to work with. One of the best experiences so far More

by dstolzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald

Dec 08, 2021

Smythe Volvo Cars responded

We appreciate you taking the time to post this five star review about Doug and our team in service. We appreciate your business.

December 06, 2021

Dealership Rating
Employee Rating

Doug always exhibits excellent customer service skills. He listens carefully to my description of issues, then keeps me updated as to the diagnostic and repair process. I truly appreciate his patience and More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Smythe Volvo Cars responded

We agree with you Doug is patient, kind and a terrific representative. He is a strong member of our team. Thank you for taking the time to post these kind words.

December 06, 2021

Dealership Rating
Employee Rating

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Mark Terry , Dennis Jeffers, Lupita Padilla, Dina Thomson

Dec 08, 2021

Smythe Volvo Cars responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

November 27, 2021

Dealership Rating
Employee Rating

I appreciate the excellent service of Stacy Hopson and Smythe Volvo in sales and service More

by Magneticmanalonzo360
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson , Stephen Badian, Francine O'Donnell, Dina Thomson

Dec 01, 2021

Smythe Volvo Cars responded

Thank you for expressing your appreciation with this five star review. Stacey is a solid member of our team and a great person. We look forward to seeing you in the service drive at your first recommended service.

November 23, 2021

Dealership Rating
Employee Rating

Wonderful dealership and service department. Been buying Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest More

by barbaleens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Doug MacAdam is also terrific. I've known him for years.

Nov 28, 2021

Smythe Volvo Cars responded

Wow 1978!. Thank you for taking the time to post this terrific review of Tom Coward and our service department. It is very rewarding for all of us. We are fortunate to have customers like you.

Nov 28, 2021

barbaleens responded

My pleasure! Just speaking the truth! Smythe is top notch in every way that matters to a car owner. Every employee makes you feel important as a customer, and that goes a long way with me. Warm Wishes to everyone for Happy and Healthy Holidays. Barbara Silverman

Nov 28, 2021

barbaleens responded

My pleasure! Just speaking the truth! Smythe Volvo is top notch in every way that matters to a car owner. Every employee makes you feel important as a customer, and that goes a long way with me. Warm Wishes to everyone for Happy and Healthy Holidays. Barbara S.

November 19, 2021

Dealership Rating
Employee Rating

I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Dina Thomson

Nov 28, 2021

Smythe Volvo Cars responded

Tom Coward is the best! 30 years of working with our service department speaks for itself. Thank you for taking the time to share these kind words. It is very rewarding for our entire service team to read.

November 12, 2021

Dealership Rating
Employee Rating

Great service every time I comeI’ve been with them foe Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an ama More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Shehata

Nov 12, 2021

Smythe Volvo Cars responded

Thank you for staying with us and thank you for taking the time to share these kind words about Sam and our team. We are fortunate to have customers like you.

November 03, 2021

Dealership Rating
Employee Rating

Service Advisor Nick Mathelier was extremely helpful during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. More

by Proud Volvo owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Nick Mathelier

Nov 12, 2021

Smythe Volvo Cars responded

Thank you for this great shout out for Nick. He is a true professional and strong member of our service team. We look forward to seeing you the next time around.

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