I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 4 mos
Industry Experience
42 yrs, 4 mos
527 Reviews
Write a Review527 Reviews of Doug MacAdam
November 23, 2021
Wonderful dealership and service department. Been buying Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest and very personable. I usually wait for my car and it's always a pleasant experience. More
Other Employees Tagged: Tom Coward , Doug MacAdam is also terrific. I've known him for years.
November 19, 2021
I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best! More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Dina Thomson
November 12, 2021
Great service every time I comeI’ve been with them foe Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an ama Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an amazing deal in a very tough competitive time Thanks again Sam More
Other Employees Tagged: Sam Shehata
November 03, 2021
Service Advisor Nick Mathelier was extremely helpful during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. More
Other Employees Tagged: Regina Krauza , Nick Mathelier
October 29, 2021
I have been a Volvo customer for over 25 years this dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car door was stuck shut my 4 year old grandson dropped a lollipop as the car was closing. We laughed and we made each other’s day More
Other Employees Tagged: Tom Coward , Dina Thomson
October 05, 2021
Excellent service, professional approach to issues, very good communication. “Customer first” approach shows in all they do. good communication. “Customer first” approach shows in all they do. More
Other Employees Tagged: Tom Coward , Dennis Jeffers, Dina Thomson
September 08, 2021
Smythe Volvo is great! Great facility and very professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend. professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend. More
Other Employees Tagged: Bob Cerza , William McLaughlin, Dina Thomson
August 29, 2021
Smythe Service Department is truly the best. Everyone in the service department is a professional. Service is why I continue to purchase and lease Smythe Volvos. All service people have helped me at one t the service department is a professional. Service is why I continue to purchase and lease Smythe Volvos. All service people have helped me at one time or another. I currently have 2 Volvos from Smythe. More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry , Dennis Jeffers, Dina Thomson
August 26, 2021
I’ve literally lost count of the number of Volvos I’ve driven and owned, and the number of dealerships I’ve visited in many cross country trips. Smythe Volvo has no peer. Smythe doesn’t just sell and serv driven and owned, and the number of dealerships I’ve visited in many cross country trips. Smythe Volvo has no peer. Smythe doesn’t just sell and service Volvos, they care for the people who ride in those cars. Over the 40 years that I’ve been going to Smythe Volvo I’ve never been given anything but honest and fair advice. I trust them based on experience. Mr. Tom Coward has treated my cars as if they were his own, all the service staff is wonderful. I’m a proud member of the Smythe Volvo fan club, where customers are treated like well loved family members. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Kyle Jackson
August 13, 2021
The employees at the service department are amazing! i have a Ford Explorer and would never go anywhere else with my car. I feel like they roll out the red carpet every time. Dina has been amazing! she al have a Ford Explorer and would never go anywhere else with my car. I feel like they roll out the red carpet every time. Dina has been amazing! she always goes the extra mile! and makes me feel like the only customer! Doug is also great! More
Other Employees Tagged: Dina Thomson

