Doug MacAdam | Page 26

Doug is a wonderful person. He's very helpful in explaining the work that needs to be done. As usual, he is thorough and professional and it is always a pleasant experience to deal with him. explaining the work that needs to be done. As usual, he is thorough and professional and it is always a pleasant experience to deal with him. More

Report | Print

I’ve been a customer for almost 20 years and my cars have always been well cared for at Smythe Volvo. The knowledge Service Advisors are great to work with. have always been well cared for at Smythe Volvo. The knowledge Service Advisors are great to work with. More

Report | Print

The team at Smythe provides outstanding service and goes above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service de above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service department is the best I’ve ever worked with! More

Report | Print

My family has been bringing their cars to Smythe Volvo for as long as I can remember, and for great reason! Their service facility is hands down the BEST service facility I've ever been to at any dealersh for as long as I can remember, and for great reason! Their service facility is hands down the BEST service facility I've ever been to at any dealership. I brought in my XC90 R-Design for the Polestar Engineered software upgrade, and was blown away by the level of professionalism and hospitality provided by the service team. My service advisor Doug MacAdam was no short of awesome from the beginning -- he was able to work with my availability as I was going to wait for the car and was extremely knowledgeable of the Polestar software upgrade. While I was waiting, I was browsing the showroom & asked Kyle Jackson in Sales a question about how to configure the center gauge cluster display in my XC90 -- he was so kind and got right up, took me to an XC90 on the floor and showed me exactly how to configure the center display as well as change the cluster display theme. I was blown away by both his kindness in taking the time to show me how to configure the display, and how simple it was to do. I could not be more appreciative of the folks at Smythe Volvo for making my day -- the Polestar upgrade completely exceeded my expectations and am beyond thrilled with the result. THANK YOU SMYTHE VOLVO! More

Report | Print

The service at this dealership is above and beyond amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer servi amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer service and professionalism is the best. Other companies and people can learn from them. More

Report | Print

From scheduling to after hours drop off to the communication by my advisor, Doug Macadam, this was as painless as car repair can be! Doug and his team went above and beyond to get me the car back communication by my advisor, Doug Macadam, this was as painless as car repair can be! Doug and his team went above and beyond to get me the car back in less than 24 hours ahead of a holiday weekend. These guys will definitely be my go to for my car maintenance. More

Report | Print

Purchased my 2013 at this dealership and will only use their service center. Everyone is polite courteous and always so helpful. Highly recommend them thank you their service center. Everyone is polite courteous and always so helpful. Highly recommend them thank you More

Report | Print

We’ve been doing business with Smythe Volvo since 1998. From day 1, the team at Smythe has been nothing short of awesome. Whether it’s sales or service, each interaction has been professional and informati From day 1, the team at Smythe has been nothing short of awesome. Whether it’s sales or service, each interaction has been professional and informative. On this recent service we worked with Doug on one of the cars and Tom with the other. You just don’t come across this type of customer focus. These guys are great. All this said, it’s the shadow of the leader effect and I am compelled to recognize Kevin Flanagan and Sean Flanagan for creating and maintaining an excellent team at Smythe Volvo. Thanks guys. More

Report | Print

I’ve been leasing and servicing my cars w/ Smythe Volvo for almost 30 years. They aim to please and always deliver. Alon and team - thanks for going above and beyond! for almost 30 years. They aim to please and always deliver. Alon and team - thanks for going above and beyond! More

Report | Print

Easy - the best dealership in the universe. I have purchased a few cars from Smythe, new and used over the years, and they are just an exceptional group. purchased a few cars from Smythe, new and used over the years, and they are just an exceptional group. More

Report | Print