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Doug MacAdam
510 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 3 mos
Industry Experience
42 yrs, 3 mos
510 Reviews
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510 Reviews of Doug MacAdam
December 12, 2020
Came in for an oil change on my 2019 Dodge Challenger Scat Pack. Not being a Volvo, Smythe still took in my car. Doug was friendly and professional. And my car was done in a timely manner. Scat Pack. Not being a Volvo, Smythe still took in my car. Doug was friendly and professional. And my car was done in a timely manner. More
by Nick S
November 24, 2020
We are repeat customers with Kyle Jackson. Kyle treated us with kindness and respect didn’t matter we were buying used and not new. Thanks us with kindness and respect didn’t matter we were buying used and not new. Thanks More
by CAMP
Other Employees Tagged: Paul Leary, Kyle Jackson , Paul helped us sync our phone so we can remotely start our car and made sure we understood all the tech stuff with our car.
November 24, 2020
Certainly the best buying experience I’ve had! Bob Cerza was thoroughly informed and informative. I had many questions, none too mundane. I’ve been a longtime Smythe Volvo customer, sales but ESPECIALLY ser was thoroughly informed and informative. I had many questions, none too mundane. I’ve been a longtime Smythe Volvo customer, sales but ESPECIALLY service are the best!! This is my 4th Smythe Volvo car. After 2 preowned - this is my second new one. We couldn’t be happier. Thank you Bob, Paul, Tom C., Regina, Tina, Michael, Doug, Tony P. , Ryan!! You are a G R E A T team. More
by Pam S.
Other Employees Tagged: Tom Coward, Tina Dewald, Paul Leary, Regina Krauza, Bob Cerza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman
November 12, 2020
Brandon patiently troubleshooted a difficult problem, interfaced with Volvo corporate, did a trial test and resolved the problem. Thank you Brandon for your help. Alison interfaced with Volvo corporate, did a trial test and resolved the problem. Thank you Brandon for your help. Alison More
by alison
Other Employees Tagged: Dina Thomson, Brandon Zimmerman, Ruben dropped me off at my office. 5 stars
November 11, 2020
I always take mine and my husbands car to Smythe. Regina and the whole team always take such wonderful care of us. They communicate any issues and always help to ensure a great experience and the whole team always take such wonderful care of us. They communicate any issues and always help to ensure a great experience More
by Ebritton713
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman
November 06, 2020
I have been sealing with Smythe Volvo since 1967 and have always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end of the sale closing. These should have been presented earlier in negotiations for a new car. Previous purchases were for used cars and very few warranty choices were available on used cars that we kept for many years. I was at fault for not requesting information way ahead of closing. I almost walked out on the final sale. More
by Jcm inscription
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman
October 16, 2020
For over 30 years Smythe Volvo has never ceased to delight me with their cars and provide me with excellent service. I've kept older Volvos going to college with my kids while I continue to drive new delight me with their cars and provide me with excellent service. I've kept older Volvos going to college with my kids while I continue to drive newer models. I never worry about my family's safety on the road when they are driving a car from Smythe. I greatly appreciate the expert service I receive from Doug MacAdam and the service team. Keep up the great work and thank you for the personal service from a family home town business. More
by Peter B L
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson
October 05, 2020
I have been using Doug MacAdam at Smythe to service all my cars for many years now. Doug always has my paperwork and loaner ready when I arrive. I trust Doug to make sure what needs to be done and only w my cars for many years now. Doug always has my paperwork and loaner ready when I arrive. I trust Doug to make sure what needs to be done and only what needs to be done to keep my cars safely on the road. Tom Coward is also excellent and has been a staple for many years. Brandon is a friendly new face and very happy to help out if Doug or Tom are tied up. More
by gredgate
Other Employees Tagged: Tom Coward , Brandon Zimmerman
August 28, 2020
Top notch service. Doug always insures that the necessary work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs wh work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs which get done. Thank you More
by Peter B L
Other Employees Tagged: Tom Coward
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