I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 4 mos
Industry Experience
42 yrs, 4 mos
527 Reviews
Write a Review527 Reviews of Doug MacAdam
November 04, 2019
Deena and Tina are awesome! I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right a I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right away, reminding me "you don't want to get a ticket". Thoughtful! When there, Deena went then extra mile to make sure it was done quickly, and even asked service to wash my car for me. Thank you Smythe for being on top of your customer service game! More
Other Employees Tagged: Tina Dewald , Dina Thomson
October 18, 2019
Doug MacAdam rocks First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. Today Doug handled my service and, as always, he was very professional, informative, and customer-focused. He is one of those amazing people who genuinely cares about his customers and their satisfaction. Thanks Doug, you rock! Sincerely Michael Walsh More
September 29, 2019
Always great service! We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility is clean and inviting, and everyone there is always super helpful. We couldn't be happier and can't imagine going anywhere else. More
Other Employees Tagged: Tom Coward
September 10, 2019
Awesome sales and service We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the slightest bit pushy, very responsive and totally on top of paperwork. The service team is awesome too. Tom and Doug are the staff we’ve worked with the most and I can’t say enough about how pleasant and easy it is to work with them and all the staff at Smythe. Highly recommend this dealership! More
Other Employees Tagged: Tom Coward, Bob Cerza, Shaun Hayes
August 31, 2019
Best car buying experience ever. Kyle is the best! This was the best car buying experience ever! Came in to purchase a new car for my wife and ended up with another one for myself as well. We now have This was the best car buying experience ever! Came in to purchase a new car for my wife and ended up with another one for myself as well. We now have 4 Volvo’s in our household all from Smythe. Kyle is hands down best sales rep we have ever dealt with. Kevin in finance department couldn’t have been better either. We shopped in many different dealerships for many different brands. This was experience exceeded our expectations greatly. We look forward to many more Volvo’s from Kyle, Kevin and PJ the manager. Can’t forget to mention him he was awesome as well. Don’t consider going anywhere else. More
Other Employees Tagged: Kyle Jackson , Kevin Bergeron, PJ Lee, Tony Plesh
August 01, 2019
This is why I am a loyal Smythe customer since 2006 We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent flat tire and was rescued, car was fixed within a day, and brought back clean. Made an annoying experienced really only painless. More
July 01, 2019
Couldn't be happier Love this place. The staff is awesome - from service to sales. Couldn't be nicer and they run the cleanest shop I have ever seen. If you have had t Love this place. The staff is awesome - from service to sales. Couldn't be nicer and they run the cleanest shop I have ever seen. If you have had the pleasure of buying a car, or having it serviced at Smythe, then you will have a hard time going anywhere else. Couldn't recommend them higher! More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Paul Leary, Shaun Hayes , Dennis Jeffers
June 14, 2019
Excellent Service Matt was very kind and soft spoken. He did not rush me or my daughter. He was very respectful and answered all my questions. He assured me he would Matt was very kind and soft spoken. He did not rush me or my daughter. He was very respectful and answered all my questions. He assured me he would make sure car would be ready. I was desperately in need of a car for my daughter. He searched for cars in the price range and desired car. Matt is a valuable asset to Smythe. More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Matt Quelch
June 08, 2019
Continued Happy Customer!! This is my third purchase from Smythe and they never disappoint. We purchased a new to me Volkswagen that I love. Kyle Jackson helped us with the purc This is my third purchase from Smythe and they never disappoint. We purchased a new to me Volkswagen that I love. Kyle Jackson helped us with the purchase and making sure we got a great vehicle and a great price. Kyle is easy to deal with, listen to our needs and concerns and made sure we got just what we wanted and needed, Kyle treated us very respectfully and Kyle has a good sense of humor. I would gladly recommend Smythe and Kyle to anyone not just to purchase Volvo’s but also good pre owned vehicles. More
Other Employees Tagged: Tom Coward, Kyle Jackson, Shaun Hayes , Kevin Bergeron
May 29, 2019
Quick and Efficent I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because he would be off the day I was scheduled for he made sure Tom Coward was expecting me. In and out! More
Other Employees Tagged: Tom Coward

