Doug MacAdam | Page 30

Appointment made quickly. Service Advisor was Doug. He’s excellent. Car was fixed within a day. Master Technician Was Casey. Covered under warranty. Great work Team Smythe! . excellent. Car was fixed within a day. Master Technician Was Casey. Covered under warranty. Great work Team Smythe! . More

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We had great customer service and honest sales information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. More

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Doug MacAdam Service Advisor #1 in Customer Service - Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Dou Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Doug Macadam, Service Advisor confirmed the low tire pressure and recommended tire replacement. I was just about to take a 250 mile trip upstate and was thankful that my tires and brakes were given attention by Doug MacAdam and Shane Williams - 3 hours later I was on my way with confidence that my Volvo was serviced by a great team! Thank you Smythe Volvo. More

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Wonderful service by knowledgeable auto mechanics. This Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S60 More

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Kyle never disappoints! Love our Volvos! Once again, Kyle comes through! A seamless and professional experience each and every time. We have other dealerships closer to home but Kyle's "no n Once again, Kyle comes through! A seamless and professional experience each and every time. We have other dealerships closer to home but Kyle's "no nonsense" professional approach make Smythe worth the trip every time! Thanks Kyle! More

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Overall it was a very good experience. Every employee at Smyth's appears to be very customer focused, they would interrupt what they were doing to ask if someone was helping me. Sale: Every employee at Smyth's appears to be very customer focused, they would interrupt what they were doing to ask if someone was helping me. Sale: Stacey was knowledgeable and helpful in deciding on the model that I wanted. Finance: Kevin was thorough although there seemed to be a large number of papers that required signatures or initials. On reviewing my copies at home I realized that I did not read them carefully enough and I'll have to call back with some questions. Delivery: . With all of the advanced technology in your vehicles Assigning a Delivery Specialist is an outstanding idea. Emilia was great. She is charming, well informed and very patient. She spent 45 minutes on minutes with me at the delivery and left me her number to call her with any questions. My daughter who owns an XC 90 was with me that day and she learned that there was several functions on her car that she had not been aware of. More

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Deena and Tina are awesome! I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right a I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right away, reminding me "you don't want to get a ticket". Thoughtful! When there, Deena went then extra mile to make sure it was done quickly, and even asked service to wash my car for me. Thank you Smythe for being on top of your customer service game! More

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Doug MacAdam rocks First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. Today Doug handled my service and, as always, he was very professional, informative, and customer-focused. He is one of those amazing people who genuinely cares about his customers and their satisfaction. Thanks Doug, you rock! Sincerely Michael Walsh More

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Always great service! We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility is clean and inviting, and everyone there is always super helpful. We couldn't be happier and can't imagine going anywhere else. More

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Awesome sales and service We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the slightest bit pushy, very responsive and totally on top of paperwork. The service team is awesome too. Tom and Doug are the staff we’ve worked with the most and I can’t say enough about how pleasant and easy it is to work with them and all the staff at Smythe. Highly recommend this dealership! More

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