Dealer Reviews
Cars for Sale
Dealer Log In
Doug MacAdam
527 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 4 mos
Industry Experience
42 yrs, 4 mos
527 Reviews
Write a Review
527 Reviews of Doug MacAdam
July 15, 2020
The Home Town Volvo Dealer/Repair You can put your trust in. For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go wrong buying and servicing your cars at Smythe. Doug MacAdam has looked after our service needs and always factors in vehicle safety. More
by Peter B L
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson, Regina Krauza , Roger Davis, Brian Gagliardi, Tony Plesh
June 25, 2020
Great work and customer service. Blew the heater core on my V70 driving home from Vermont and got stuck in an unfamiliar area. Doug and Kyle were able to get it in immediately and had it back on the road on my V70 driving home from Vermont and got stuck in an unfamiliar area. Doug and Kyle were able to get it in immediately and had it back on the road on no time. More
by Mrjax7
Other Employees Tagged: Kyle Jackson
June 10, 2020
First, I always feel that I am getting the straight scoop, whether Sales or Service or Parts, I never feel that I'm getting incorrect or biased info. Second, when my car is at Service, I get to chat w scoop, whether Sales or Service or Parts, I never feel that I'm getting incorrect or biased info. Second, when my car is at Service, I get to chat with a Service Advisor who spends time with me, no rush, addresses any questions, looks things over, ensures everything is complete and right. Third, the work gets done right. Customer waiting area and loaners are all proper. So I'm fine with 5-stars. The car itself is solid but tiny rear seat room, etc., so some pluses and minuses there, but the dealer is excellent. More
by Brian B
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald , Ashley Butfiloski, Dennis Jeffers, Brandon Zimmerman
March 21, 2020
Kyle Jackson is my guy....this my third Volvo leased from Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming ba Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming back! More
by mcolarossi7
Other Employees Tagged: Kevin Flanagan, Tom Coward, Kyle Jackson, Regina Krauza , Kevin Bergeron, PJ Lee, Dina Thomson
March 13, 2020
Appointment made quickly. Service Advisor was Doug. He’s excellent. Car was fixed within a day. Master Technician Was Casey. Covered under warranty. Great work Team Smythe! . excellent. Car was fixed within a day. Master Technician Was Casey. Covered under warranty. Great work Team Smythe! . More
by MikeLovesSmythe
February 02, 2020
We had great customer service and honest sales information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. More
by mandi
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Stacey Hopson , gary basile, Kevin Bergeron, Roger Davis, Matt Quelch, Dina Thomson
December 28, 2019
Doug MacAdam Service Advisor #1 in Customer Service - Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Dou Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Doug Macadam, Service Advisor confirmed the low tire pressure and recommended tire replacement. I was just about to take a 250 mile trip upstate and was thankful that my tires and brakes were given attention by Doug MacAdam and Shane Williams - 3 hours later I was on my way with confidence that my Volvo was serviced by a great team! Thank you Smythe Volvo. More
by Joyce L. Martinsen
Other Employees Tagged: Tina Dewald , Shane Williams
November 29, 2019
Wonderful service by knowledgeable auto mechanics. This Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S60 More
by Judybouer
Other Employees Tagged: Tom Coward
November 19, 2019
Kyle never disappoints! Love our Volvos! Once again, Kyle comes through! A seamless and professional experience each and every time. We have other dealerships closer to home but Kyle's "no n Once again, Kyle comes through! A seamless and professional experience each and every time. We have other dealerships closer to home but Kyle's "no nonsense" professional approach make Smythe worth the trip every time! Thanks Kyle! More
by JAGRO
Other Employees Tagged: Kyle Jackson
November 14, 2019
Overall it was a very good experience. Every employee at Smyth's appears to be very customer focused, they would interrupt what they were doing to ask if someone was helping me. Sale: Every employee at Smyth's appears to be very customer focused, they would interrupt what they were doing to ask if someone was helping me. Sale: Stacey was knowledgeable and helpful in deciding on the model that I wanted. Finance: Kevin was thorough although there seemed to be a large number of papers that required signatures or initials. On reviewing my copies at home I realized that I did not read them carefully enough and I'll have to call back with some questions. Delivery: . With all of the advanced technology in your vehicles Assigning a Delivery Specialist is an outstanding idea. Emilia was great. She is charming, well informed and very patient. She spent 45 minutes on minutes with me at the delivery and left me her number to call her with any questions. My daughter who owns an XC 90 was with me that day and she learned that there was several functions on her car that she had not been aware of. More
by Dave
Other Employees Tagged: Stacey Hopson , Kevin Bergeron, Emilia Paladino, Emilia Palladino
