I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 8 mos
Industry Experience
42 yrs, 8 mos
533 Reviews
Write a Review533 Reviews of Doug MacAdam
December 11, 2017
Great service Dina is a pleasure to work with... I never feel rushed and she always takes the time to truly understand my concerns. I appreciate working with her... Dina is a pleasure to work with... I never feel rushed and she always takes the time to truly understand my concerns. I appreciate working with her... Doug is always helpful as well! and is always there to assist whenever I need.... Love the team here.... especially Dina and Doug! More
Other Employees Tagged: Dina Thomson
November 30, 2017
MY SMYTHE SERIVICE ADVISORS SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSION SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSIONAL SERVICE. BECAUSE OF THIER VALUED SERVICE, I HAVE NEVER HAD A SERVICE PROBLEM THAT WASN'T ADDRESSED AND CORRECTED IN A TIMELY MANNER. THEY KEEP MY CAR FUNCTIONING AS IF IT WERE NEW. I HAVE BEEN A CUSTOMER FOR NEARLY (17) YEARS AND TRULY APPRECIATE THE INDIVIDUAL PERSONNAL ATTENTION AND CONCERN THEY INVEST IN ME AND MY VOLVO. I LOVE MY S70 BUT, IF I'M EVER ADVISED TO INVEST IN A NEW ONE, I WOULD DEFINETLY PURCHASE FROM SMYTHE. I AM A LIFE CUSTOMER!!! SINCERE THANKS FOR ALL YOU DO!! MARY B. GLOVER More
Other Employees Tagged: Tom Coward
November 02, 2017
Doug MacAdam Was Great I had a broken moonroof and Doug took the time to look the problem over and gave me advice not to let it splinter more, or the cost might be double. I had a broken moonroof and Doug took the time to look the problem over and gave me advice not to let it splinter more, or the cost might be double. He let me suggest a duct tape solution. My moonroof was fixed at the quoted price. Thanks Doug! More
October 27, 2017
Superlatives do not suffice Smythe Volvo! Simply the best, period. For so many the purchase of the car is a task, at Smythe it's a pleasure. For so many a car purchase is a worry Smythe Volvo! Simply the best, period. For so many the purchase of the car is a task, at Smythe it's a pleasure. For so many a car purchase is a worry, Smythe is worry-free zone. Honesty is not a slogan at Smythe, it's a founding principle. We've been customers at Smythe Volvo since the mid 1980s and would never consider going elsewhere for our Volvo needs. We have leased, purchased new and purchased used cars at Smythe. You are treated fairly, Smythe stands behind what they say and what they do. I recommend Smythe Volvo to anyone who wants a new or used car or whose Volvo needs service. They are simply the perfect example of what a dealership strives to be. They succeed where most fail. I thank THEM for years of faithful help. Smythe Volvo is the sine qua non! More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Kyle Jackson , Kevin Bergeron
October 12, 2017
Loyal Customers My wife and I have been leasing Volvos at Smythe for the past 15+ years. We return faithfully because the experience is supportive and easy. The sal My wife and I have been leasing Volvos at Smythe for the past 15+ years. We return faithfully because the experience is supportive and easy. The sales and the service experience gives us absoultey no reason to choose a different vehicle or a different dealer. More
Other Employees Tagged: Ashley Butfiloski, Chris Henriksen
October 12, 2017
Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the process and headache of the car smooth. Not only did I show up without an appointment the first time, was he so helpful in having my car looked at and assessed as whether I should drive it or leave it with them. Safety and customer service is always put first. Normally I would always have an appointment. More
October 11, 2017
Lifesaver I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of prayers and persistence I got it to start. Called and spoke to Doug Mac Adam. He graciously told me to come in even though I live in Bridgewater and that he would get a Tech to stay and check to see if it was indeed the battery and possibly replace. Thank you Doug and Casey for your compassion and promptness in fixing my car. A battery was what it needed. Thanks again for making my day. More
Other Employees Tagged: Technician-Casey
October 07, 2017
Fantastic Service I had to get multiple services taken care of for my XC90, and the car essentially felt brand new when I came back to pick it up. The service was time I had to get multiple services taken care of for my XC90, and the car essentially felt brand new when I came back to pick it up. The service was time efficient and all work was well-explained. I was even given a status update via phone from the service adviser. I was surprised to find that I was also provided with a few discounts to help lessen the bill. I felt like my experience at Smythe was like working with a dedicated partner. I highly recommend this dealership! More
September 28, 2017
Service was outstanding Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are t Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are treated each time we work with him and Smythe. More
September 26, 2017
Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Equinox gym next door, so I spent my time working out, hitting the sauna, and enjoying a smoothie.as an aside, John from Equinox was awesome too. Smythe Volvo is awesome. More
Other Employees Tagged: Tina Dewald
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