I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 8 mos
Industry Experience
42 yrs, 8 mos
533 Reviews
Write a Review533 Reviews of Doug MacAdam
August 21, 2017
Great Service! My service advisor, Doug MacAdam, makes owning a car at Smythe enjoyable. He's always quick (and happy) to help, and he does so completely. I apprecia My service advisor, Doug MacAdam, makes owning a car at Smythe enjoyable. He's always quick (and happy) to help, and he does so completely. I appreciate his help as a customer. More
August 06, 2017
Always great service Great service! Always have my car ready very quickly and in time for when I need it. Very nice and help me with anything I need to make sure my car is Great service! Always have my car ready very quickly and in time for when I need it. Very nice and help me with anything I need to make sure my car is in great shape. Always go above and beyond! More
August 04, 2017
Number Nine from Smythe I just purchased my ninth Volvo from Chris at Smythe today. As always he showed me the best deals out there on the XC60 SUV I was looking for. Chris I just purchased my ninth Volvo from Chris at Smythe today. As always he showed me the best deals out there on the XC60 SUV I was looking for. Chris even got me an additional $750 discount with my Costco Card. More
Other Employees Tagged: Sean Flanagan , Chris Henriksen
July 04, 2017
Since 1994. I have purchased three cars from Smythe Volvo, in 1994, 2004 and 2017, and the experience has been fantastic. Starting with purchasing my three cars f I have purchased three cars from Smythe Volvo, in 1994, 2004 and 2017, and the experience has been fantastic. Starting with purchasing my three cars from Chris Henriksen, to receiving great service from Tom Coward, Doug MacAdam and Tina Dewald, along with many others who I do not know by name, I can only say that I have been thrilled with the professional attention I have received during the past 23 years. The quality of the vehicles goes without saying. My 1994 Volvo, a wagon, was sold with over 200,000 miles, after traveling to California with my son and his young family. My 2004 Volvo, a cross country wagon, was recently sold with just under 155,000 miles. My latest recent purchase was a 2017 XC60. I am looking forward to driving my new car for at least 200,000 miles! The people who work at the Smythe Volvo Dealership can be described as professionals who pay careful attention to all details. What more could a consumer ask? More
Other Employees Tagged: Tom Coward, Tina Dewald , Chris Henriksen
June 29, 2017
Excellent service, very helpful. Service rep. was very helpful. Explained things well. Service was done on time. Car was washed which was a nice bonus. I will return. Good job. Service rep. was very helpful. Explained things well. Service was done on time. Car was washed which was a nice bonus. I will return. Good job. More
June 25, 2017
Excellent service by professional and courteous staff I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with sup I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with superior service. They are courteous, professional and knowledgeable. More
Other Employees Tagged: Tom Coward
June 23, 2017
Excellent I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says an I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says and delivers. More
May 30, 2017
Great service Doug is always a pleasure to work with. Handles all my car needs and keeps me informed throughout the day... Very personalized service!!! Will definit Doug is always a pleasure to work with. Handles all my car needs and keeps me informed throughout the day... Very personalized service!!! Will definitely continue to go there More
May 04, 2017
done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immediately. Although I wasn't in a rush & was content to relax in the customer lounge, he got the job done ahead of schedule & importantly, perfectly, the first time. I'll admit, I can be a bit of a perfectionist, and Doug & his team get it, they do top tier quality work the first time at every visit. I appreciate their commitment to quality, and keeping me moving forward. Although 17 years have elapsed since our V70 rolled off the line, Doug & his team keep it running like new. I appreciate Doug's expertise, advise, and the skill of his team. More
April 27, 2017
Longtime customer! My family are long time customers of Smythe! I bought 2 cars from Chris Henriksen and regularly have my car serviced there. My mother and sister have My family are long time customers of Smythe! I bought 2 cars from Chris Henriksen and regularly have my car serviced there. My mother and sister have done the same. My latest visit involved buying a certified pre-owned car, which I was originally skeptical about with the issues of buying used cars, however I felt at ease that I was able to trust that whatever issues disclosed were taken cared of before the car was sold to me due to my family's relationship with the sales & service team at Smythe. So far I haven't had issues (knock on wood) with my "new" car, so thank you again to everyone at Smythe, especially Chris who sold me my latest vehicle! More
Other Employees Tagged: Chris Henriksen, Kristian Henriksen, Dennis Jeffers, Tony Plesh
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