Douglas Velasco
Douglas Velasco at Toyota of Lancaster

Douglas Velasco | Page 40

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
462 Reviews
4.8

462 Reviews

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462 Reviews of Douglas Velasco

June 09, 2022

Dealership Rating
Employee Rating

Friendly and helpful staff made my car buying experience a breeze. I would highly recommend Toyota of Lancaster. More

by JEREMIAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vierya , Steven (Sales)

June 04, 2022

Dealership Rating
Employee Rating

Did put gas cap on correctly caused a leak. Now need driveway cleaned. Smh upset More

by TYPICAL1YMEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: U.B. Dominguez

June 03, 2022

Dealership Rating
Employee Rating

Excellent all around experience. No pressure, did exactly what I asked for. Excellent divide dept too! More

by allansuda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nico Stoll , Sonny Asaad, Ian

May 29, 2022

Dealership Rating
Employee Rating

This Dealer ship is great , they will do repairs on all cars not just Toyota , that is invaluable I know I can trust the Service department for all my repairs they have master certified technicians Here at More

by TONYCARDEALDOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Melissa Larios

May 19, 2022

Dealership Rating
Employee Rating

Making an appointment was easy. The oil change took a little longer than I anticipated but all was done efficiently, I was notified by text that it was finished and checkout was qui More

by CAVANALLEN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2022

Dealership Rating
Employee Rating

I usually experience great service at this dealership. The service technicians put forth their best efforts to resolve my car issue. I will continue to get my car serviced at this dealership. More

by hdbylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios , David Boyle, Stacia Delaney, Stephanie Santiago, Keri Spencer

May 13, 2022

Dealership Rating
Employee Rating

We were very happy that this all worked out. Thanks go to Stephanie Santiago who was a jewel . We have been dealing with this issue for months and without going though the whole story , we final More

by MR29LEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Santiago

May 11, 2022

Dealership Rating
Employee Rating

Super convenient. Staff is friendly and efficient. My only complaint is they don’t really give accurate times for when your vehicle is completed. More

by CASTROM92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 10, 2022

Dealership Rating
Employee Rating

I have been purchasing vehicles and having my vehicles serviced by this dealership since 2004 and have nothing but good things to say about them. they have my loyalty. More

by murphyslaw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo , Chanin Yescas

March 19, 2022

Dealership Rating
Employee Rating

Very honest and quick. They gave a time table and it was done on time. More

by A282FRIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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