Douglas Wells | Page 27

Ray Catena / Mercedes CLS450 Purchase Experience It is impossible to conceive anyone could ever have given / could ever give Paula anything less than a first-class rating. I have been buying cars fo It is impossible to conceive anyone could ever have given / could ever give Paula anything less than a first-class rating. I have been buying cars for nearly 45 years, driving Mercedes for more than 25 years and have bought/leased 6 different vehicles from Ray Catena. Paula was able to answer a wide variety of questions, demonstrated a thorough understanding of Mercedes, the market, and is an ambassador for Ray Catena. Clearly, Paula understands a good relationship doesn’t just go one way – she paid close attention to what I had to say, respected my knowledge of cars and fed information back to me to help me make a more-educated decision. Paula did not sell me but rather helped me navigate alternatives. She was patient, kind, considerate and has excellent follow up. Thank you Paula! And thank you Doug for the icing-on-the-cake! More

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Great experience with Ray catena ! Just recieved my Amg GT from ray catena edison, was delivered to me by Ahmed Adbeldayem right to my house in long island city New York even though the Just recieved my Amg GT from ray catena edison, was delivered to me by Ahmed Adbeldayem right to my house in long island city New York even though they are located in New Jersey! Was a great experience, very professional, Doug the gm personally made sure everything went smooth and stress free. Thank you all and thank you Ray Catena. More

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DOUG WELLS GEN MGR AND CRAIG HARRIS SPOKE WITH MR.CATENA HIM SELF WHAT A WONDERFUL PERSON ALONG WITH DOUG WELLS AND CRAIG HARRIS . PURCHASED A USED S550 LOOKED BRAND NEW AND A SUPER PRIC SPOKE WITH MR.CATENA HIM SELF WHAT A WONDERFUL PERSON ALONG WITH DOUG WELLS AND CRAIG HARRIS . PURCHASED A USED S550 LOOKED BRAND NEW AND A SUPER PRICE !!!!!! WILL NOT BY A BENZ ANY WHERE ELSE SUPER PEOPLE!!!!! More

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Outstanding Service Tom Cola worked with my wife and me in our recent leasing of a new 2019 Mercedes E300. Tom’s attention to detail and to us and our needs was outstandi Tom Cola worked with my wife and me in our recent leasing of a new 2019 Mercedes E300. Tom’s attention to detail and to us and our needs was outstanding. He patiently answered all of our questions and worked with us to achieve a great deal. Tom never rushed us and was extremely pleasant throughout. Tom and the whole dealership made us very comfortable and welcome. Tom and Doug Wells made leasing a new car a great experience for us. We are extremely grateful. More

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Exceptional Customer Service with Tom Cola of Ray Catena Tom Cola is the best!! I've purchased several vehicles from Tom over the years and his level customer service is exemplary. Customer service is not de Tom Cola is the best!! I've purchased several vehicles from Tom over the years and his level customer service is exemplary. Customer service is not dead with Tom Cola! He goes above and beyond to ensure each customer has the best sales experience possible. When you go to Ray Catena Mercedes Benz of Edison ask for Tom Cola and you will not be disappointed. I highly recommend him and their Service Department! More

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Best Experience Ever Manish was absolutely wonderful to work with. He was able to find exactly what I wanted and was so accommodating when it came to adding additional fea Manish was absolutely wonderful to work with. He was able to find exactly what I wanted and was so accommodating when it came to adding additional features to the car. He knew how important this was for me and made sure that I was getting everything on my wishlist! Manish treated me like a friend and was so trustworthy, I had no doubt throughout this entire process that I was getting a great value car without the gimmicks. This has been the best car buying experience I’ve ever had and I am so appreciative for the Ray Catena team and Manish for going above and beyond to ensure that I was happy with my purchase. Also a huge thank you to Doug & Louis for working so closely with Manish to make this purchase a reality! More

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Great Experience! We have been buying cars at Ray Catena’s since 1991. We have never been disappointed and our newest purchase this week has surpassed our already high We have been buying cars at Ray Catena’s since 1991. We have never been disappointed and our newest purchase this week has surpassed our already high expectations. Barry Martin, our sales rep, is the ultimate gentleman and professional. He was very knowledgeable, informative and respectful. Extremely patient too! He worked out the best possible deal for us. Doug Wells, service manager, made sure the deal happened. He, too, is the consummate professional! More

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Windshield Washer Odor Coming Through Vents CANT BREATHE! I would give ZERO if an option! Is anyone having a problem with the strong odor of the windshield washer coming through the vents while driving? I h I would give ZERO if an option! Is anyone having a problem with the strong odor of the windshield washer coming through the vents while driving? I have had to roll the windows down while using just to breath. I almost passed out once! I have brought the 2018 C300 in several times to see what the problem is and they have duplicated the issue but no fix. I cannot drive the car this way but they will not do anything about the issue. They act very casual about it. I am not taken seriously. Maybe because I'm a woman? IMO. I have been dragged through the mud because they have deep pockets. They need to take this car back! More

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Doug Wells & Paula Gaillard turned a bad experience around Doug and Paul turned a horrible experience around for me. I will not go to anyone else for my future car needs. I’ve been with Ray Catena for over 15 Doug and Paul turned a horrible experience around for me. I will not go to anyone else for my future car needs. I’ve been with Ray Catena for over 15 years and I almost walked away never to return to the brand. More

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My great experience at Mercedes-Benz Barry Martin was a great sales person. He is very knowledgeable and helped us choosing a great car for our family. I would recommend Barry to anyone a Barry Martin was a great sales person. He is very knowledgeable and helped us choosing a great car for our family. I would recommend Barry to anyone as he was so helpful and answered all the questions that we have. More

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