Chuck Luciano

was a customer here for over 40 years. I worked here as well for over 8 years. What used to be the most reputable and honest dealership in NJ. Sadly has lost its integrity. We have purch I worked here as well for over 8 years. What used to be the most reputable and honest dealership in NJ. Sadly has lost its integrity. We have purchased many cars from here after my employment ended with fairly and easy transactions. My latest experiences over the past 3 vehicles has been tarnished. The dealership has become run my managers who seem more concerned with their ego then their customers. The rude responses and lack of care were quite evident. Upon the purchase of another vehicle. $100k list. Was rudely told no discounts !! Take it or leave it. Even though Mercedes was offering $3500 in conquest and fleet rebates they refused to apply it. Besides that. The $799 bank fee that Mercedes shows on all their offers is $1099 here. They also charge a documentation fee of $899 ??? This is illegal in NY and seems NJ turns a blind eye. Price gouging is the name of the game here. Ray Catena is no longer able to work so you are dealing with rude and unqualified managers. This review will no doubt be taken down as they have dealings with dealerrater. I will post it as many times using other emails so my point is recorded. Shop elsewhere. NY dealers charge $799 bank fee $175 doc fee. Already saved you $1000. More

Report | Print

Excellent customer service! I was in and out within an hour, thank you to Anthony Marino and Damian for making this process as seamless as possible! I was in and out within an hour, thank you to Anthony Marino and Damian for making this process as seamless as possible! More

Report | Print

CHUCK HAS EARNED & DESERVES A PROMOTION! Chuck Luciano has been our "GO TO" salesman for 27 yrs! He is absolutely a NON typical salesman! EXTREMELY well versed, professional, pleasant, co Chuck Luciano has been our "GO TO" salesman for 27 yrs! He is absolutely a NON typical salesman! EXTREMELY well versed, professional, pleasant, comical, empathic, beyond fair/reasonable, transparent, honest, trustworthy (ZERO GAME PLAYING with back & forth negotiations !! NOT aggressive, meets/exceeds all deadlines! He makes the dreaded process of obtaining a new auto, actually an enjoyable experience! He not allowed to retire while we are all still driving! HIGHLY RECOMMEND WITHOUT HESITATION! More

Report | Print

Chuck is easily the greatest car dealer that I've ever come across. He made the buying experience super easy and made me feel like I was getting exactly what I was looking for. He made my interests, his come across. He made the buying experience super easy and made me feel like I was getting exactly what I was looking for. He made my interests, his interests, and did his best to make those come true. I look forward to working with Chuck into the future and will recommend him to all of my friends and family! More

Report | Print

I have been taken my business to Ray Catena Mercedes in Edison for years and proud to say that Charles Luciano my dealership advisor has always been fair and honest to me and my family!! That is why we kee Edison for years and proud to say that Charles Luciano my dealership advisor has always been fair and honest to me and my family!! That is why we keep coming back. Ray Catena and staff you guys really know how to take care of your customers!! From Sales to Service Keep up the Great Job!! Jim & Geri Reyes More

Report | Print

I’ve been dealing with Chuckle for approximately 8 years, that man is Phenomenal, always think about the customer first what’s best for their interest. that man is Phenomenal, always think about the customer first what’s best for their interest. More

Report | Print

Chuck Luciano is excellent he followed up on all our requests and was able to get a deal done for our new car. requests and was able to get a deal done for our new car. More

Report | Print

Our family has been going to this dealership for years, and we’ve always had an incredible experience—especially with Chuck! He’s knowledgeable, honest, and truly goes above and beyond to make the car-buyi and we’ve always had an incredible experience—especially with Chuck! He’s knowledgeable, honest, and truly goes above and beyond to make the car-buying process smooth and stress-free. Chuck takes the time to listen, answer questions, and ensure you feel confident in your decision. We always leave feeling taken care of and appreciated. Highly recommend this dealership and Chuck in particular—you won’t be disappointed! More

Report | Print

Pleasure to work with a professional and courteous staff, Chuck Luciano is truly the best in sales. Chuck Luciano is truly the best in sales. More

Report | Print

I had an amazing experience at this dealership i got the car i wanted in the color I wanted for a great lease deal I highly recommend merecedes of edison car i wanted in the color I wanted for a great lease deal I highly recommend merecedes of edison More

Report | Print