Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 19

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
215 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 5 mos

Industry Experience

46 yrs

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

215 Reviews

Write a Review

215 Reviews of Duane Hill

October 06, 2021

Dealership Rating
Employee Rating

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Oct 15, 2021

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 02, 2021

Dealership Rating
Employee Rating

Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More

by burns_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, James Dunn , Blake Hill, Steve Miehle, Paul Bomgarder(?)

Oct 06, 2021

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

October 01, 2021

Dealership Rating
Employee Rating

Great salesman- Joey StobGreat finance manager (Sorry, Great salesman- Joey Stob Great finance manager (Sorry, don’t remember his name.) Ed was a great help with an evening drop off for next day service. More

by kriscat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Martin Chevrolet responded

Thank you for the great review! It was a pleasure helping you out with your purchase and we hope to see you again next time! - Martin Chevrolet

September 20, 2021

Dealership Rating
Employee Rating

I’ve always been happy with the service I’ve received here. They have always been knowledgeable, quick, and get my cars fixed correctly. More

by donwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel

Sep 25, 2021

Martin Chevrolet responded

Don, We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day! - Martin Chevrolet

September 14, 2021

Dealership Rating
Employee Rating

Took care of a small blemish on the roof rack. Paint was chipping and it had never been used. Owner called in his touch up guy and had it fixed, no charge for our continued patronage to being customers More

by weeldavid927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, Ralph Stalesky, James Dunn, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Sep 14, 2021

Martin Chevrolet responded

David, Sorry that you ran into a snag with your new roof rack but thank you for giving us the opportunity to "continue to be fantastic!" We hope everything goes smoothly with your new ride from here on out, but just incase it doesn't, we are always here to help! - Martin Chevrolet

September 14, 2021

Dealership Rating
Employee Rating

The service guys are great, some services are way to high, some are good prices. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Sep 14, 2021

Martin Chevrolet responded

Tom, It's our commitment to ensure quality customer care as well as friendly and professional service to our guests. Please come see us for any future needs and keep in mind, we are happy to accept competitor coupons if you find a service cheaper somewhere else! - Martin Chevrolet

June 18, 2021

Dealership Rating
Employee Rating

Great Sales and Service Team! Wonderful experiences over multiple purchases! Real people that listen to your needs! Can't say enough good about this establishment! More

by danhoeft1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, James Dunn, OC Cardoso , Blake Hill, Steve Miehle, Joel Storm, Paul Baumgartner - 5 Stars

Jul 01, 2021

Martin Chevrolet responded

Dan, We can't say enough good things about you either! We really appreciate the review and the repeat business. Its great to be "your car guys!" Thanks again and drive safe! - Martin Chevrolet

February 02, 2021

Dealership Rating
Employee Rating

Joel is a very knowledgeable sales person, but better than that he is a family man and is a good friend and will treat you with respect and care. The staff at Martin Chevrolet is very friendly and is a More

by Lee Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, James Dunn , Joel Storm

Feb 04, 2021

Martin Chevrolet responded

Lee, We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so lovely to hear that Joel helped to make your experience such a positive one. Enjoy your new Chevrolet! - Martin Chevrolet

January 29, 2021

Dealership Rating
Employee Rating

Dealership is friendly and helpful when leasing a car. Ryan was great. He is friendly, personable and conscientious about his job. Steve Miehle is also very friendly and helpful More

by Marejg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, James Dunn, OC Cardoso , Aaron Grassel, Ryan Kaufman, Steve Miehle, Brad Nichols

Feb 02, 2021

Martin Chevrolet responded

Congratulations on your new Chevrolet! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. Thanks again and enjoy your new vehicle! - Martin Chevrolet

September 02, 2020

Dealership Rating
Employee Rating

Duane is outstanding. First met him at Marquardt in Barrington. Was so happy when we again met at Martin . Cannot say enough about him. He runs a great department. More

by Ruby's mom.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Duane. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We look forward to seeing you again next time! - Martin Chevrolet

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