Dwayne Champion
Dwayne Champion at Henry Brown Buick GMC

Dwayne Champion | Page 11

Internet Sales & Leasing Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
4.8
198 Reviews

Specialties & Trainings

EV Specialist

Certified Buick and GMC Sales Professional

4.8

198 Reviews

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198 Reviews of Dwayne Champion

February 19, 2023

Dealership Rating
Employee Rating

Autopay on my previous truck still came out , creating an over payment which I was suppose to be refunded and have not and I’m getting the run around More

by COWBOYPK67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adrienne Cross

Feb 22, 2023

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 07, 2023

Dealership Rating
Employee Rating

everyone was very knowledgeable. and very helpful this was my second time purchasing a vehicle we were very satisfied More

by RCANDMSSELLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2023

Henry Brown Buick GMC responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 09, 2023

Dealership Rating
Employee Rating

We bought a used 2019 Dodge Ram from Henry Brown in Gilbert. The next day it would not start, we jumped it and had to pay over $400.00 for 2 new batteries. There was not a owners manual, so we have to More

by rachaillie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jan 10, 2023

Henry Brown Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 03, 2023

rachaillie responded

Well, it’s been almost a month, Henri Brown said that they were going to take care of all of this. Nothing yet!

Feb 03, 2023

rachaillie responded

My email address is rachaillie@yahoo.com

January 08, 2023

Dealership Rating
Employee Rating

This has been one of the best dealer experiences I've had. Dwayne Champion especially made the entire experience so quick and extremely comfortable. I will absolutely be going through this dealership and More

by Jeremy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that Dwayne had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 07, 2023

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Employee Rating

Easy to deal with. Do not understand the KARR SYSTEM . End the discussion with your More

by MPACKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 07, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 31, 2022

Dealership Rating
Employee Rating

Dewight got me out of my 2015 duramax with a bad injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all More

by dheath96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2023

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 30, 2022

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Employee Rating

Excellent service great people my number 6th truck this year, friendly guys you ever meet More

by JCEMAGONZO@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2022

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 25, 2022

Dealership Rating
Employee Rating

Dwayne Champion is simply the best salesmen you would ever want to work with. Upfront and honest and ZERO back and forth. My wife hates the car buying process and Dwayne has changed that for her, to the More

by landert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard

Nov 26, 2022

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dwayne, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 28, 2022

Dealership Rating
Employee Rating

Had a great experience, was treated well and enjoyed the conversation with dealership staff. They really did a gray job More

by JEFF.HAWKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Eiji Pollard

Oct 30, 2022

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 19, 2022

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Employee Rating

The last time we leased a car from Henry Brown we had a horrible experience nine years ago, we decided to try it again and the experience has not changed. we will never come back to Henry Brown GMC and wil More

by HUNTERDA1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe White , Rob Upchurch

Oct 20, 2022

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

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