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Dwayne Champion

Overview Reviews (202) Inventory (707)

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Dwayne Champion

Dwayne Champion | Page 10

Internet Sales & Leasing Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8

202 Reviews

Overview Reviews (202) Inventory (707)

Specialties & Trainings

EV Specialist

Certified Buick and GMC Sales Professional

4.8

202 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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202 Reviews of Dwayne Champion

July 19, 2023

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Employee Rating

Never received my paperwork, Was told by Dwyane that Eiji would email them to me. Also was told they were working on getting my spare key from previous owner, never heard back from Dwyane. Called him once an would email them to me. Also was told they were working on getting my spare key from previous owner, never heard back from Dwyane. Called him once and my call was ignored. Wouldn't recommend this dealership. More

by acjt4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Thomas James, Eiji Pollard

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Jul 22, 2023 -

Henry Brown Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 07, 2023

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Employee Rating

Great experience. Mr. Champion was so friendly and easy to talk to. He made the whole process easy and smooth. Mr. Champion was so friendly and easy to talk to. He made the whole process easy and smooth. More

by ZACHPFLAHIVE93

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Jul 07, 2023 -

Henry Brown Buick GMC responded

Thank you, Zach, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 04, 2023

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Employee Rating

Highly recommend this car dealership over Earnhardt any day. The sales people are super fast and attentive go check it out for yourself day. The sales people are super fast and attentive go check it out for yourself More

by SPARKYTOM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron, Thomas James, Wagner Harrigan, Nick Cavalliero

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Jul 04, 2023 -

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 17, 2023

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Intentionally and collaboratively dishonest in the sales and financing process. Not at all what my prior experience had been at Brown and Brown. and financing process. Not at all what my prior experience had been at Brown and Brown. More

by MARK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Eiji Pollard

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Jun 22, 2023 -

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying experience, Mark. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 17, 2023

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Employee Rating

I initially went to the dealership in regards to my advance order for the new hummer EV. While I was there, I had asked Dwayne Champion about a bigger SUV. That might be in stock for transportation of advance order for the new hummer EV. While I was there, I had asked Dwayne Champion about a bigger SUV. That might be in stock for transportation of my family. A couple days later he got back to me and let me know about a vehicle that was available. I came in and took one look at it and found that it was the perfect fit for my family‘s needs. From there the process went quickly. I was able to secure an auto loan and purchased a vehicle that day. The finance department was very efficient and personable. Taking the time to get to know what fit best for me. The aftermarket Jim was able to take care of me and placing a clear bra on the vehicle before I took possession. My entire experience here has been fantastic. I will be returning when my hummer EV comes in comes in. More

by JHICKOK17

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Jun 19, 2023 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that Dwayne and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 16, 2023

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Employee Rating

The purchases of a 2024 HD and a 2023 Buick were excellent - no pressure and a high level of customer satisfaction. Thanks Dwayne! excellent - no pressure and a high level of customer satisfaction. Thanks Dwayne! More

by BRIANBARNEYAZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas James, Nick Cavalliero

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Jun 17, 2023 -

Henry Brown Buick GMC responded

Thank you, Brian, for your kind words for Dwayne and for this review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 15, 2023

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Employee Rating

Dwayne Champion is a great salesman knew exactly what we wanted and we will continue buying our cars if he's still working at Henry Brown Buick! wanted and we will continue buying our cars if he's still working at Henry Brown Buick! More

by AMRLILMOM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Meade, Eiji Pollard, Shad Schafer

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Jun 16, 2023 -

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that Dwayne was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 14, 2023

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Employee Rating

GREAT PLACE ALL AROUND. I WOULD RECOMMEND ALL MY FAMILY AND FRIENDS TO COME AND GET THEIR VEHICLE SERVICED AND PURCHASE OR LEASE A CAR I WOULD RECOMMEND ALL MY FAMILY AND FRIENDS TO COME AND GET THEIR VEHICLE SERVICED AND PURCHASE OR LEASE A CAR More

by MAUREEN.DIETRICK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rickie Bauman, Blake Brown, Heidi Burns, Wagner Harrigan, Brad Robles, Rigo Ramirez, Jose Rodriguez, Butch Shearer, Charles Bennett

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Jun 15, 2023 -

Henry Brown Buick GMC responded

Thank you, Maureen! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 12, 2023

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Employee Rating

Dwayne and Eiji were both fantastic. I enjoyed working with both of them. I was able to get out of there in about 2 hours. I enjoyed working with both of them. I was able to get out of there in about 2 hours. More

by Bob S.

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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May 13, 2023 -

Henry Brown Buick GMC responded

Thank you, Bob, for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad to hear that Glen and Eiji were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 06, 2023

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Employee Rating

Very efficient workers , very helpful, very friendly, professional and make me feel like family . Always answering all my questions. professional and make me feel like family . Always answering all my questions. More

by NORAVAV

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raul Bejarano, Joe White

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Apr 07, 2023 -

Henry Brown Buick GMC responded

Nora, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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