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Dwayne Thompson
Dwayne Thompson | Page 4
Service Advisor
Chapman Nissan
6723 Essington Avenue
Philadelphia, PA 19153
103 Reviews
103 Reviews
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103 Reviews of Dwayne Thompson
April 14, 2026
Daniel was very helpful & explained all things done to my car. i would definitely recommend Chapman & Daniel’s service car. i would definitely recommend Chapman & Daniel’s service More
by Lt
Verified CustomerOther Employees Tagged: Marc Bear, Daniel Ricciardi, Jahaira Roman, AJ Milone
April 13, 2026
Great good service fast service professional staff knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case More
by sebrown59
Other Employees Tagged: Marc Bear, Daniel Ricciardi, Jahaira Roman, AJ Milone
April 09, 2026
Charges extremely high. Quoted for everything on the car to be repaired/replaced totaling over $3600.00. 3 different mechanics disagreed with Nissan diagnostic. Which I knew Quoted for everything on the car to be repaired/replaced totaling over $3600.00. 3 different mechanics disagreed with Nissan diagnostic. Which I knew what the intial problem was beforehand. Almost $1500 for an alternator, ridiculous. More
by HoneyCoated
Other Employees Tagged: Marc Bear, Jahaira Roman
April 08, 2026
Danny was very helpful with explaining the issues with my car. I was able to leave the service center feeling much better about the conditions of my car. car. I was able to leave the service center feeling much better about the conditions of my car. More
by bharvey95
Other Employees Tagged: Daniel Ricciardi
April 06, 2026
I had an excellent experience at Chapman, and I want to specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful. Dwayne to specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful. Dwayne took the time to clearly explain everything, making sure I understood the entire process without feeling rushed or pressured. His honesty and transparency really stood out, which made me feel comfortable and confident in my decisions. It’s not often you come across someone who combines professionalism with such a personable approach. Dwayne truly went above and beyond to provide great customer service, and it did not go unnoticed. I highly recommend Chapman, and I especially recommend working with Dwayne if you have the opportunity! More
by twms68
March 26, 2026
This was my first time using this dealer. Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure out the machine. He made me feel like a valued customer. And kudos to the dealership in providing complimentary coffee/tea/hot chocolate, as well as a very comfortable waiting area. There were 2 issues on my recall, and both were mitigated in this visit, although I would not have complained if I had to come back and work with Dwayne again! I don't see Marie's name in the list. She answered the phone and helped me to set up my appointment. She also was a pleasure to work with. More
by MARIANNEMOLINARO
March 26, 2026
First time visiting the service center, came in for three recalls. Great service, fast and staff were very helpful. Will be back again. recalls. Great service, fast and staff were very helpful. Will be back again. More
by marnise8
Other Employees Tagged: Marc Bear, Daniel Ricciardi, Jahaira Roman, AJ Milone
