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Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson | Page 6

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.9
79 Reviews
4.9

79 Reviews

Write a Review

79 Reviews of Dwayne Thompson

August 11, 2025

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Employee Rating

Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More

by dbeloved316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, AJ Milone

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Aug 11, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our friendly customer service, amenities, and comfortable atmosphere. Your trust means a lot to us, and we look forward to continuing to take great care of your car!

August 07, 2025

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Employee Rating

They are very Friendly and professional and efficient. I Would recommend Getting services from them More

by MChheng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Jahaira Roman

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Aug 07, 2025

Chapman Nissan responded

Thank you for the kind words! We're glad to hear you found our team friendly, professional, and efficient. We truly appreciate your recommendation and look forward to serving you again!

August 04, 2025

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I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More

by Angelc2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, AJ Milone

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Aug 04, 2025

Chapman Nissan responded

Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!

August 02, 2025

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Excellent service, delivered a video showing the issue, and covered my Uber ride home from the dealership. More

by mdinat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman

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Aug 04, 2025

Chapman Nissan responded

Thank you for the great feedback! We're glad you received excellent service and found the video explanation helpful. Covering your Uber ride is just one way we aim to make things more convenient. We appreciate your trust and look forward to assisting you again!

August 01, 2025

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It cheper to you it more easier to get what I want for my velvet More

by marklandpeterkin32
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback, Markland! We're glad to hear the process was easier and more affordable for you. If there's anything else we can do to help with your vehicle, don't hesitate to reach out!

July 30, 2025

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Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. More

by Ujjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

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Jul 31, 2025

Chapman Nissan responded

Thank you for sharing your experience! We’re happy to hear you received timely service and appreciated the clear updates. It’s great to know you enjoyed the coffee and the friendly atmosphere with other customers. We look forward to welcoming you back!

July 30, 2025

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I spoke to Dwayne on the phone and he invited me to come in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I h More

by tgreene4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Chapman Nissan responded

Thank you for sharing your experience! We’re so glad Dwayne was able to take care of everything from start to finish, arrange a rental, and get your truck back to you quickly. We’re thrilled you had a great experience and appreciate your trust in us!

July 27, 2025

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I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, AJ Milone

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Jul 31, 2025

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 26, 2025

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Chapman Nissan offers a convenient location for me with a professional service experience and waiting room amenities. More

by Latifah Fields
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you, Latifah! We’re glad our convenient location, professional service, and comfortable waiting area made your visit a pleasant one. We appreciate your continued support and look forward to seeing you again!

July 25, 2025

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Clean and comfortable place employees are helpful and courteous. I been dealing with Chapman Nissan for 21 years. More

by kriebelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you for your incredible loyalty over the past 21 years! We’re honored to have earned your trust and truly appreciate your kind words about our clean facility and courteous team. We look forward to many more years of servings you

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